Petro Holdings . I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. 145 talking about this. When autocomplete results are available use up and down arrows to review and enter to select. They are definitely over priced even when you're locked into a contract with them. service and support that you can rely on in any weather! Is Petro a gas or oil? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. That's peace of mind. Thats the Petro promise. Copyright 2022 Consumers Unified LLC. THEY'RE BAD BUSINESS!! I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. If you continue to use this site we will assume that you are happy with it. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Category heating & air conditioning/hvac, heating . heating & air conditioning/hvac, plumbing, heating oil companies. $6.509 / gallon for #2 oil. I was told what the payment would be based on what I had used in oil the previous year. I would use them again. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. We value your privacy. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. I was with them for 12 years. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. And that's the Petro promise. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Customer Service Supervisor. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. This was the ceiling price we were quoted in summer 2022. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Worst company if you need customer service. $38.21 Per Hour (Employer est.) Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Their payment posting is very inaccurate. It is now 7:01 PM and I am still waiting for them to show up. Great! All Rights Reserved. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. BBB Business Profiles may not be reproduced for sales or promotional purposes. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. The finished basement smell terrible as well. I am very confused given I was put on a payment plan that was meant to cover a year. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Clear price gouging. In these early days, we were a team of four employees learning the ropes and building expertise. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. K.W. Get oil when you need them without contract. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Petro Holdings, Inc. operates as a holding company. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. I called 800-645-4328 but not working number. We use cookies to ensure that we give you the best experience on our website. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. They were competitive in cost and did an excellent job. Where are the petrol stations owned by Shell? A's across the board. They have not kept their word and they care nothing about the time they make you wait. When autocomplete results are available use up and down arrows to review and enter to select. They are constantly breaking appointments, One appointment was from 8-12. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. K.W. Ran out of heating oil in new home on a Sunday in December. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. They called at 2:30, said they had one stop before me and would be here around 3:30. . Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. After I received my oil I checked my tank and I was only at a 1/2. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. We have a business with several properties. We offer everything from equipment installation, to repairs and replacements. Petro Service Limited is pleased to welcome K.W. There was no cost, we have a contract with them. Petro Home Services. BBB Business Profiles generally cover a three-year reporting period. Our educations resources are focused on home services, including generators, safety tips, Their delivery was on time. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Petro also owns Meenan, Champion and Griffith. I have not heard from him yet. He Service was taken care of quickly. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. A discussion about the tax policy because it was a permanent fixture not a repair. Fantastic! 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Unsubscribe easily. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. We value your privacy. Need to find a different location? 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. They came same day in a few hours. Petroleum Services Ltd. joined the Petroservice team in August 2019. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. I am very happy I chose Petro Home Services. History. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. . Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. For more information about reviews on ConsumerAffairs.com please visit our round. I emailed to the email address appeared on the new customer solicitation letter. That's peace of mind. Our content is intended to be used for general information purposes only. BBB reports on known marketplace practices. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Don't renew your contract with Petro. Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. First time home buyer, first time using oil boiler based baseboard heating. They're reliable. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. It was covered under my Service contract. Minimum 15 minutes delayed. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Really great, friendly and thorough service. Their parent company, Petro is rated an F on the BBB. What are the three principles of cultural humility? That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. October 19, 2004. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Unsubscribe easily. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . They don't cover items that are expensive and break. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental I use and would recommend them to anyone. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. Our experts make it their mission to understand your home and the people in it. Whatever it was, they fixed it. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business First, you have the variable plan which fluctuates with market conditions and offers no price protection. There are many local companies out there does that. We are commonly referred to as Petroservice, our registered business name. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. And that's the Petro promise. They had aThe combined purchase price of the distributorships was $18.6 million. They called at 2 and said they couldn't make it. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. I had to call every time to get it. Stay away from Petro. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Was told the tech would be out to today. Hence the high price. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. Need to file a complaint? Home Services in Phoenix, AZ. Services, Home & Commercial Services, Emergency Services. Our in-house factory trained technicians provide support 24 hours a day, every day. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. As a matter of policy, BBB does not endorse any product, service or business. Petro Home Services. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. Why does my dog like to lay on my side of the bed? The British use petrol to refer to the U.S. gas. Deliveries are automatic and we never run out of fuel. Yes, Petro Home Services offers warranties. PERIOD. They are a higher price than anyone else. Fixed everything, explained how to use system. When autocomplete results are available use up and down arrows to review and enter to select. They would not deliver, they would let you run empty. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. That's the Petro promise. Who is the owner of the PetroChina gas pipeline? Well start sending you the news you need delivered straight to you. Not only was he courteous and very knowledgeable about the problem, but he was also able to Put $0 down on the latest energy-efficient systems. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Find your local office: See what services and offers are available in your area. Petro has installed a new furnace and hot water heater over the last couple of years. The company delivered oil even though there was lots of snow. time, or property do not do business with Petro. It was an electrical connection that was causing my lack of heat. However, oil kept leaking from the boiler since his "repair" 3 months ago. BBB accredited since 8/21/2019. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. It is derived during fractional distillation process and has a translucent liquid form. from Massachusetts to Virginia. (800) 645-4328 Want a quote from this business? Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. See BBB rating, reviews, complaints, request a quote & more. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Couldn't ask for more. Find your local office: See what services and offers are available in your area. Put $0 down on the latest energy-efficient systems. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Stewart is an expert at this and he has an amazing amount of knowledge. I was instead met with rude remarks and no solution. Petro has always been dependable. Would be there on Tuesday, cancelled again. Founded 1903 With Angi since July 2012. Established in 1958 in Winnipeg, MB, J.A. I am on my 3rd day with no heat or hot water with pneumonia. Called for service at 7:30 Monday morning. I left the company. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Yes, Petro Home Services offers emergency services. They are very reliable and prompt when there is a problem. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. Petro Home Services | Home Heating Oil, Propane, and AC Services. Petro Holdings serves customers throughout the United States. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. Find your local office: See what services and offers are available in your area. For example, in February, the cost was $3.20, and in October, it was only $2.90. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. BBB is here to help. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Petro Home Services is America's #1 home heating oil and total comfort services provider.
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