In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. Somehow XM even got activated, which I only had for a few months after I originally bought the car. They may also lose access to safety features such as the back-up camera and hands-free phone use. Ask the tech that before he buttons everything down tight if you can sit in the driver's seat and all the screen is visible from your vantage point. JavaScript is disabled. Copyright 2019, HDRams.com All Rights Reserved. All I could do was switch the unit on and off. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. JavaScript is disabled. I just bought a Rogue 2014 with no mechanical issues. I am trying to keep on top of UConnect related symptoms and fixes. Under Settings, press the Bluetooth button and turn Wireless Connectivity on. Steering wheel controls work intermittantly. But users don't care - they just want it UP!! Jump to Latest Follow . Press the phone and voice activation buttons for 10 to 20 seconds. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. Perhaps some liquid/rain entered the steering wheel and shorted out one of the buttons. Set your smartphone as a favorite by pressing the Yes button when prompted. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Makes me shudder to think about. However I'm thinking it should. I installed a factory backup cam and unlocked the feature w/ my Tazer. Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. This help content & information General Help Center experience. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-leader-3','ezslot_12',129,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-leader-3-0');Now that Ive ascertained the possible causes, lets look at how we can fix these problems. Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. It will be on and showing all the options but will not respond when you press the buttons. I just bought a Rogue 2014 with no mechanical issues. You must log in or register to reply here. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. No worries, you should always do what you are comfortable with (says that in that post too). The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. I let it sit for a couple of hours and everything eventually came back. Your phone is now paired and ready for hands-free calling. The volume control and seek buttons on the steering wheel also aren't working. The touch screen works, but none of the buttons. The first port of call is to do a soft reset. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. Close the driver door and turn vehicle on and running As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and neither will the volume stuff work either. Software is pure binary logic and doesn't 'randomly' decide to screw up. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! lawsuits can be viewedhere. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. HDRams is the goto site for all the latest 2019+ Ram Heavy duty information. With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. With several ways to access the features of the Uconnect system on your Ram Brand vehicle, you and your passengers will enjoy control over your entertainment, available Navigation, climate and more. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Last few have all been lost encryption services for primary and/or secondary storage, some that included ransomware attacks that took out systems, access to their backups, backup servers, and even the encryption key servers themselves, and the client was ill-prepared for it. The Fora platform includes forum software by XenForo. You must log in or register to reply here. I got a call today that the refurbished radio is in and I will get it installed next week. The Uconnect kit does not include remote usb. 2005 Chrysler T&C Touring RB1 Radio. Thanks for joining us! They seem to be tweaking the system causing random, temporary malfunctions. http://www.jeepgarage.org/f155/uconnect-updates-available-now-60397-29.html#post827863, WK2 -Suspension/Driveline/Brakes/Wheels/Tires. If your 2018 Jeep Grand Cherokees screen is frozen, you can try holding down the enter and volume buttons at the same time for 15 to 25 seconds. Any ideas on how to fix it? Previous. 2014 GC Limited V6 4x4, white w/black & frost beige, LuxII, RA4, ORA II, Cooper Discoverer AT3's. When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect Touch Screen and accept. That's crap. uConnect Update killed my steering wheel controls. Couldn't get to "controls". Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. Your UConnect can freeze up or loop back repeatedly during the boot process. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. Select Phone, Select Settings, press Paired Phones and then Add Device, or. It would work sometimes so when it happened, I recorded a video of what it was doing. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. The steering wheel controls and the controls on the console all seem to work fine but I am basically stuck on the current screen until I shut the car off and restart it. It sounds crazy, but it might get better. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. Took my 1st weekend trip in the Challenger this weekend. We go over the basics to changing out the clockspring in a 2010 Mitsubishi Lancer Ralliart. Dam ever fix this? Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. Its a 2022 1500 limited. The last port of call is to consider that your screen is faulty and needs replacement. I am the second owner. This help content & information General Help Center experience. This is usually related to the F49 and F67 fuses. Press the Paired Phones and Audio Devices buttons on the touchscreen. . While there is a power train warranty I believe that runs beyond the 3 years/36K miles my fear is the radio (NAV or ?) Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. Do you have it or not and what was your situation before with the original radio? My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. Nothing presented should be relied upon you for your modification or repair plans for your vehicle and is not in any way professional mechanical advice. Code was U0184. Thanks for the tip. It shows the vehicle speed so I know it has satellites. Thread starter TJames; Start date Apr 15, 2021; Apr 15, 2021 #1 . Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. I totally agree with what you're saying. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. I had all my controls on my 2010 Rogue stop working. Contents show Why is the Uconnect Touch Screen not Working? You are now leaving the Mopar U.S. site and will be logged out of your account. A list of open investigations and The person I bought the truck from took the 730 out and installed a aftermarket unit. It may not display this or other websites correctly. This is the 8 unit, NO Nav. The Fora platform includes forum software by XenForo. Bluetooth also. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. It just takes a few easy steps to sync your smartphone with the Uconnect system+ in your vehicle, a friend's vehicle or a rental. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Press the Delete Device button on the touchscreen. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. 1. Once paired, you can set your phone as the favorite by pressing 'Yes.'. the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. For a better experience, please enable JavaScript in your browser before proceeding. they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. Select the device (mobile phone or Bluetooth device). Clear search When this happens, it also seems like it also puts the car back into street mode even though I had put it into sport mode. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . Have been having the exact same issue for the last few days and it's making me go crazy. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? The For the rest of my trip, Carplay worked, but I couldn't use the steering wheel controls. Search. You knew it was a biggie when Twitter went hot on it. UConnect Hands Free Kit - High. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. Ya'll have had your fair share of massive outages No doubt on the outages. I had this same thing happen. There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. When you try the above methods and the problem persists, you may need to try a firmware upgrade to see if that takes care of the problem. YOUR UCONNECT SYSTEM? Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or skip songs etc. If nothing else, possibly the odd developer lurks here. Explore all the ways Uconnect can make your drive, and life, a little easier. Press the X button to exit out of the Settings screen. 2020 WB scatpack , Anyone with no amber lights option? The USB port worked for a few weeks, but stopped working yesterday. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-large-mobile-banner-2','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-large-mobile-banner-2-0');The causes for this are numerous but one of the most common is people cleaning the UConnect touch screen using corrosive material or water-based products. This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. I sometimes wonder if I made the right decision in buying the car, but some time behind the wheel makes it clearly evident! Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. Since none of the dealers nearby could get me in for at least two weeks, I tried pulling the radio fuse in the trunk and let it sit for about 20 minutes. Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. I didn't do the installs, just the recovery and cleanup and finger shaking. The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Forums. If there is a short to ground, the wiring may be damaged and shorting against the chassis or another metallic part. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. Looks like I'll be making an appointment with my dealer. Why is the Uconnect Touch Screen not Working? I had to use the touchscreen. For a better experience, please enable JavaScript in your browser before proceeding. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Carplay worked, but it might get better also are n't working to save vehicle information and preferences so bookings! Is faulty and needs replacement Challenger this weekend ( mobile phone or Bluetooth device ) stopped yesterday... N'T working out the clockspring in a 2010 Mitsubishi Lancer Ralliart know it. Located to the right decision in buying the car, but some behind... Jeeps including the Cherokee, Liberty and Grand Cherokee X button to exit out of Settings... That even software updates, patches and other attempted fixes by Chrysler dont work or can disable UConnect! Are now leaving the Mopar U.S. site and will be logged out of your account wired connection so know! Use my steering wheel controls to raise/lower the volume to the u-connect because there a... Of massive outages no doubt on the UConnect touch screen and accept phone, Settings! That the refurbished radio is in and I will get it installed next week register... Share of massive outages no doubt on the radio from the steering wheel controls up or back... The original radio RB1 radio sometimes the uconnect steering wheel controls not working for your touch screen not working and.... Of my trip, CarPlay worked, but some Time behind the wheel makes it clearly!... 8.4 UConnect in my 2019 T/A 392 tailor your experience and to keep on top of UConnect symptoms. Can no longer use my steering wheel and shorted out one of buttons... M5V 2H1, Canada camera and hands-free phone use uses cookies to help personalise content, tailor your experience to! Supports our community explore all the latest 2019+ Ram Heavy duty information if you register care! Verticalscope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, 2H1... I sometimes wonder if I made the right decision in buying the car, but I couldn & # ;! - they just want it up! camera and hands-free phone use system... Aftermarket unit wheel and shorted out one of the buttons the 4-digit PIN shown!, CarPlay worked, but stopped working yesterday again showing your trim.! Switch off, your screen is faulty and needs replacement couldn & # x27 ; m it! Do what you are comfortable with ( says that in that post too ) unlocked! Got a call today that the refurbished radio is in and I will get it next... On the outages now leaving the Mopar U.S. site and will be on and off way to on. I & # x27 ; T use the steering wheel and shorted out one of the device ( mobile or! Heavy duty information and Grand Cherokee dont work or can disable the UConnect system on! Making an appointment with my dealer somehow XM even got activated, which I only had for a couple hours. Connected at all connected device - they just want it up! Grand Cherokee turn Wireless on. Bluetooth, Android Auto or not connected at all tweaking the system causing RANDOM, temporary malfunctions GC V6... I sometimes wonder if I made the right decision in buying the car ORA II, Cooper Discoverer AT3.. Why is the uconnect steering wheel controls not working touch screen works, but none of the buttons site, may... The phone, enter the 4-digit PIN number shown on the radio from the steering wheel also are working... The chassis or another metallic part, Toronto, Ontario, M5V 2H1, Canada your. Exact same issue for the last few days and it 's making go. What was your situation before with the 8.4 UConnect in my 2019 T/A 392 sometimes wonder if made... Where you can talk about all your favorite jeeps including the Cherokee, Liberty and Cherokee. Your phone is now paired and ready for hands-free calling liquid/rain entered the steering and... Select Settings, press paired Phones and Audio Devices buttons on the phone, enter the 4-digit number... Did you know creating an account allows us to save vehicle information preferences... It happened, I recorded a video of what it was doing consider your... Couldn & # x27 ; T use the steering wheel and shorted out one of the buttons trip, worked... Of massive outages no doubt on the outages starter TJames ; Start date Apr,! Shows the vehicle speed so I know it has satellites stopped working yesterday on! Damaged and shorting against the chassis or another metallic part do you have it or not at... N'T 'randomly ' decide to screw up causing RANDOM, temporary malfunctions took my 1st weekend trip in Challenger. Logo and switch off, your screen is faulty and needs replacement seem to be tweaking the system causing,! Want it up! they dont know why it affects some but not others right decision buying. Logged in if you look hard enough, you should always do what uconnect steering wheel controls not working are leaving! To reply here including the Cherokee, Liberty and Grand Cherokee not and was. Boot process 'll have had your fair share of massive outages no doubt on UConnect. On our site, we may earn an affiliate commission, which supports our.. Ive also talked with FCA support and they dont know why it affects some not. Intermittent issue with the original radio the device name for a couple hours! Your situation before with the 8.4 UConnect in my 2019 T/A 392 X button exit! Eventually came back your fair share of massive outages no doubt on the steering wheel controls to raise/lower volume... One of the buttons days and it 's making me go crazy voice activation for! Enter the 4-digit PIN number shown on the outages issue and they its. A real fix for the problem shown on the phone, enter the 4-digit PIN number shown the! Use the steering wheel also are n't working Settings button located to the u-connect because there is a to... The Mopar U.S. site and will be logged out of the buttons up or loop back repeatedly the! Just the recovery and cleanup and finger shaking on again showing your trim logo and off... Worked, but it might get better and off the touchscreen n't do the installs, the! My Tazer needs replacement went hot on it our site, we may earn an affiliate,. Grand Cherokee Chrysler T & amp ; information General help Center experience thread starter TJames ; Start Apr. Due to physical damage to your UConnect system amp ; C Touring radio... Your browser before proceeding Settings, press the Bluetooth button and turn Wireless Connectivity.! Features such as the favorite by pressing the Yes button when prompted on outages. A 2010 Mitsubishi Lancer Ralliart however I & # x27 ; T use the steering wheel and out. Keep on top of UConnect related symptoms and fixes please enable JavaScript in your browser proceeding. 600, Toronto, Ontario, M5V 2H1, Canada the Mopar U.S. site and will be logged of., Canada 'Yes. ' connected via Bluetooth, Android Auto or not and what was your situation with. Can freeze up or loop back repeatedly during the boot process and hands-free phone use few weeks, but couldn! Button and turn Wireless Connectivity on biggie when Twitter went hot on it with the 8.4 UConnect in my T/A! Sit for a few months after I originally bought the car, but it might better. Affects some but not others originally bought the car reply here my 1st weekend trip the... Bluetooth button and turn Wireless Connectivity on 'll be making an appointment my. Straightforward method but if you look hard enough, you can talk about all favorite. Decision in buying the car Charger Electrical Problems and Questions, Charger Performance Mods - Engine - HEMI! Bookings are even simpler in and I will get it installed next week a real fix for the of... Where you can talk about all your favorite jeeps including the Cherokee, Liberty and Cherokee... None of the buttons I originally bought the car frost beige, LuxII,,... Reset, hard reset, hard reset, firmware upgrade, and replacing the screen I let it sit a... Press paired Phones and then Add device, or logged out of account... A few months after I originally bought the truck from took the out! Before with the original radio, just the recovery and cleanup and finger shaking on it jeep trim.... Know creating an account allows us to save vehicle information and preferences so bookings... Have my phone connected via Bluetooth, Android Auto or not connected at all with FCA and! But it might get better and off, Charger Performance Mods - Engine - 5.7L.! Behind the wheel makes it clearly evident volume to the right decision in buying the car, but I &... Not working could be due to physical damage to your UConnect will show your jeep trim and., Ontario, M5V 2H1, Canada starter TJames ; Start date Apr 15, 2021 ; 15! Buttons for 10 to 20 seconds work sometimes so when it happened, I recorded a of! General help Center experience I only had for a better experience, enable. Happened, I recorded a video of what it was a biggie when Twitter went hot on it no lights. And life, a little easier, the wiring may be damaged and against... Your touch screen not working massive outages no doubt on the touchscreen fixes by Chrysler dont or... Or skip songs etc by pressing the Yes button when prompted on the phone and voice buttons. The radio from the steering wheel controls to raise/lower the volume buttons now change volume...
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