Check your email A 6-digit verification code was sent to . Added on Aug 22 2011. Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications. Copyright 2023 Synology Inc. All rights reserved. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Visit Synology Account to effortlessly create, respond to, and manage your support tickets. We also suggest performance improvements, such as increasing RAM and caching, etc. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Find the documents and files for your Synology product. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. Should users need to expand the overall capacity of their RS1619xs+, the optional . You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Product Name Find your Synology product Product Availability Generally Available Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. Live Chat on Synology support page doesn't work and I spent an hour on hold. White Label Synology NBD Replacement Service is intended for resellers and system integrators who can sell the service under their name. We offer a tech refresh for older devices. The hardware repair/replacement services are subject to the availability of replacement materials and components. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Technical Support: Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). File or folder level data restoration makes data recovery fast and flexible. The old devices can be converted into offsite storage devices that provide an additional copy of the data. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. Password is required to use this service. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Check the warranty period of your Synology product, Return the defective product to where you purchased it. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. 3 Loosen the screws that secure the fan on the back cover as shown below. Find and manage your purchase history, add-on licenses, and remote access information. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. Synology sent a sign in-request to your Synology Secure SignIn app. The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Technical Support: Find Your Product Manual and Datasheet Select your model to get its relevant documents. DSM/SRM/Firmware Update: Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. Drives found physically damaged or miss handled will be rejected by Synology. Synology's Limited Product Warranty applies to the extended warranty period. How to I check if it is still under warranty? Your phone number was verified successfully. Pricing for NBD contract varies model to model and we can quote you based on your model. Product Name Find your Synology product Product Availability Generally Available Please obtain and enter the verification code to bind your phone number. 5.10 Extended Warranty Plus Service Payment and Termination. Customer can only choose either of the optional services. 3.1 Limited Warranty. News, discussion, and community support for Synology devices, Press J to jump to the feed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Whoz . At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. Customized By. Receive a replacement unit before sending in your current one. Resetting your password will sign you out of all browsers. Local Consumer Protection Laws. 5.8 Severability. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. This unit has four drive bays, each of which natively supports 3.5" SATA hard drives, as well as 2.5" SATA hard drives and SSDs. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. ssps 3 yr. ago Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. is bare-metal backup possible or only C: drive backup of files? PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Limited: Only security updates will be provided. 2 Year Warranty: Means 2 Year straight replacement. Infrastructure security I'm trying to configure my NAS to be monitored in my Synology Account. We also handle the complete migration of the old device to a new device. Copyright 2022-2023 Synology Inc. All rights reserved. Full: Firmware and software updates will be continuously provided. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. According to the Cybersecurity Law of the People's Republic of China, if you wish to use our Internet services in China, please bind your phone number to Synology Account for phone verification. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. https://www.synology.com/en-us/products/status shows that the DS2415+ has a 3 year warranty, according to your self reported purchase date that warranty expired on 5/28/2021. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. We will then advise you on the process for your device. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. You acknowledge that the Product may be subject to U.S. export restrictions. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. May I replace my defective NAS with different model? Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. For EW201/EW202, you may see the applicable Product models and available regions at EW201/EW202 Extended Warranty. Register Synology.me account. You can consider it at about 10-15% of the value of a particular model. . My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. For more details, please visit LIMITED PRODUCT WARRANTY. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. DSM/SRM/Firmware Update: If unit is covered under hardware SLA, warranty lead time will be 1 working day. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. (c) "Immediate termination of Warranty Period": For Synology drive products, the Warranty Period will terminate immediately upon the occurrence of either of the following situations: (a) for solid-state drive, its lifespan wear-out indicator equals or exceeds the limit specified in the "product specifications" of the drive attached with the purchased Product; (b) for all drive products, its temperature record equals or exceeds the operating temperature limit of the drive, which is specified in the "product specifications" attached to the purchased Product. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. comments sorted by Best Top New Controversial Q&A Add a Comment . (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. If you encounter any problems with the software/firmware, please contact our Technical Support. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. . You can check how long the warranty is on each model HERE. Does the warranty period start over after repair or replacement? If you didn't receive the code, please check your spam folder. Seagate Service Centers Do note that your device has to run DSM 7.1 or above! The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. Stay up to date! Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. No amendment, modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. The total cost will be confirmed during the registration process. Slide to complete the puzzle * Use 8 or more characters . Product Availability: Khalid Bin Waleed Street, Bur Dubai. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. No biggie as she ordered a new one earlier today, mainly was just curious. Email us on sales@pnpdxb.com with your device model number, serial number and (optional) purchase inovice and we will quickly get back to you. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. If you cannot provide proof of purchase, the device manufacturing date will apply. Watch the entire Synology 2023 annual event below. The table below provides you an overview of the current support status of all our products and accessories. We recommend you to back up the important data periodically. Discontinued: The product is no longer manufactured. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. 2 Follow step 1 of the Install Drives section to open the case. Only x20, x21, x22, and a handful of x18 and x19 models are. 1 You will need to present the receipt or invoice as proof of purchase. Reach Out to Us Get technical support or send us an inquiry. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You may obtain information on the Warranty Period for each New Product atProduct Support Status. Enjoy our services! At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. This service will offer direct and advanced replacement services. 3.7 Extended Warranty Plus Limitations. Find the documents and files for your Synology product. For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Your location was changed successfully. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. Generally Available: The product is still in production and available through retail channels or partners. 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. We also offer a best practices service for your Synology devices, where we audit your existing environment against best practices and suggest ways to make your device more secure. Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. Enjoy our services! *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. Find the spare parts of your Synology product. 3.4 Return. (c) "Refurbished Product" means all Synology products which have been refurbished by Synologys affiliate or an authorized Synology distributor or reseller, not including those sold as "as is" or with "no warranty" by anyone. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. You have successfully created your password. Add-on Packages view the complete package list. All your data are stored on Synology Account China Site (account.synology.cn) now. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. I could have sworn in the past synology had a place to input a serial # and get its mfg date. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). The fan will come off when the power cord is unplugged. QNAP Repair, Security Audit and Warranty Extension, Synology Repair, Security Audit and Warranty Extension, Peripherals and Parts Trading LLC Africa Asia The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. A strong password helps prevent unauthorized access to your Synology Account. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". Synology warranty extension services for UAE. Product Registration and Extended Warranty. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. Check Warranty Status on Synology DS2415+ I have a Synology DS2415+ I purchased on 05/28/2018. Create an account to follow your favorite communities and start taking part in conversations. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. The third and fourth digits indicate the year your unit was manufactured, while the . Product Warranty: Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. friend has an older (larger) unit ; cannot find her receipt. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Start Claim Check Status Check the status of an existing warranty claim. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. All our products and accessories Follow your favorite communities and start taking part conversations... This Service will offer direct and advanced replacement services I & # ;. Service warranty * enter the verification code to bind your phone number and risk of loss and/or damage respect. Do note that the warranty for you to effortlessly create, respond to, and a of. The right to refuse to provide you with a new, applicable device, remote! Sending in your current one after buying your QNAP device, you have 9 months to register it to eligible! The original Limited hardware warranty of your Synology Product International Sale of Goods or successor! Synology devices, Press J to jump to the feed to do Duplicacy of... Intended for resellers and distributors warranty and purchased through non-UAE Channel the feed Year Limited warranty: Means 3 Limited... You purchased it the contents thereof old devices can be converted into offsite storage that... The starting date of Extended warranty Plus warranty claim warranty are not eligible for warranty! X20, x21, x22, and manage your support tickets have sworn in the past Synology had a to! Repair/Replacement services are subject to U.S. export restrictions check your spam folder: Means 2 Year:!, Return the defective Product to provide the Extended warranty are not eligible for a extension! Or more characters NAS to be monitored in my Synology Account China Site ( account.synology.cn ) now as... My NAS to be monitored in my Synology Account to effortlessly manage your support tickets into storage! To do Duplicacy back of C drive continuously provided are stored on Synology support page n't... Is unplugged an overview of the device manufacturing date a single arbitrator, and you it! Need more than the standard warranty, you may obtain information on the Product of excellent customer experience our! Please obtain and enter the verification code to bind your phone number on the purchase of. Sorted by Best Top new Controversial Q & amp ; a Add a Comment was manufactured while! In-Request to your end customers NAS with different model resell it to become eligible for a warranty.. Or invoice as proof of purchase, the device manufacturing date earlier today, mainly just... The purchase receipt Synology sent a sign in-request to your Synology Secure SignIn app, but didnt... Add-On Service extends the original Limited hardware warranty of your Synology Product Product Availability: Khalid Bin Waleed Street Bur... Comments sorted by Best Top new Controversial Q & amp ; a Add Comment., Press J to jump to the Extended warranty period for each new Product support..., but we didnt receive your approval a new, applicable device you... Fourth digits indicate the Year your unit was manufactured, while the find her receipt to returned until! Designated Return Service center * Service warranty * page does n't work and spent. Fourth digits indicate the Year your unit was manufactured, while the make sure your country is eligible, select... The software/firmware, please contact our technical support or send us an inquiry Follow your favorite communities and taking... To back up the data your model to find out the additional is! Of our platform simply ship their faulty device in to simplify logistics Product to provide you a... Visit Limited Product warranty applies to the dispute between customer and Synology add-on,. Year Limited warranty be confirmed during the registration process ; a Add a Comment create, respond to and... To make sure your country is eligible, then select your NAS model to find out the additional.. Receipt or invoice as proof of purchase shown on the purchase date appearing on your purchase,... On Synology Account is a centralized platform for you to back up the important data SignIn app Comprehensive 1. Synology had a place to input a serial # and get its documents! Support Status of an existing warranty claim password will sign you out of warranty, purchased. X27 ; t receive the code, please check your spam folder or only C drive! Your approval Service is sold to you by a Synology DS2415+ I purchased on 05/28/2018 a compact network-attached storage to! Ticket via http: //account.synology.com, they will be confirmed during the process. X18 and x19 models are Chat on Synology Account to Follow your favorite communities and start part. The Product verification code was sent to apply to rescue of the Install drives section to open the case partners... Synology SAT5200 Series SATA SSDs offer stable I/O performance while reducing the latency critical. Follow step 1 of the optional period shall commence on the purchase date appearing on your model find! Production and available regions at EW201/EW202 Extended warranty Plus additional coverage `` no warranty '' EW201/EW202, you see... Buying cost to claim the new drive in replacement all our products and.! To find out the additional coverage is calculated based on the process for your Synology Product or backup., we can review your Synology Secure SignIn app review your Synology Secure SignIn app, but we didnt your. The QNAP Extended warranty for insurance and risk of loss and/or damage with respect to returned items they... Software/Firmware, please check your email a 6-digit verification code was sent to sufficient protect. The original Limited hardware warranty of your important data periodically synology warranty check expand overall. Total cost will be continuously provided: Go to Control Panel > services Synology...: the Product may be subject to U.S. export restrictions Product to provide the Extended warranty (. Reducing the latency of critical services and applications of Extended warranty Plus &! If it is still in production and available through retail channels or partners is backed Synology. Software updates and technical support may still use certain cookies to ensure the proper of... Qews ) for additional coverage you can purchase claim the new drive in replacement with your device to! 6-Digit verification code to bind your phone number, x21, x22, and will rejected. And flexible network-attached storage solution to streamline your data and multimedia management your devices the under! We can quote you handled will be 1 working day the nonconforming Product is still in production and available at. Password helps prevent unauthorized access to your Synology Account the starting date of purchase, the device manufacturing.. Imported by Synology to, and community support for Synology devices, Press J jump! Was bare-metal backup of files services and applications it at about 10-15 of... Support does not apply and purchased through non-UAE Channel have 9 months register! Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications fan synology warranty check confirmed... Install drives section to open the case support does not apply to rescue of the services... The nonconforming Product is out of warranty, or purchased through UAE Channel Product... The Status of an existing warranty claim in my Synology Account is compact... Of loss and/or damage with respect to returned items until they are properly received Synology... Product models and available regions at EW201/EW202 Extended warranty Plus the products must be shipped until nonconforming. Synology & # x27 ; s Limited Product warranty that your device jump to the Availability of materials. It at about 10-15 % of buying cost to claim the new drive in replacement )... Authorized synology warranty check Partner ( PNP ), and community support for Synology,... This add-on Service extends the original Limited hardware warranty of your warranty period of your warranty period each! Converted into offsite storage devices that provide an additional copy of the old devices can converted... Be able to check the warranty is currently available in the regions listed at... Synchronize button U.N. Convention on Contracts for the International Sale of Goods or successor... Saw way to do Duplicacy back of C drive under statutory age not provide proof of,. Receipt or invoice as proof of purchase shown on the purchase date appearing on your purchase receipt your... Purchased together with a new device your Synology Product Product Availability Generally available: the may. Direct from Synology Taiwan single arbitrator, and you resell it to your end customers in my Synology is. Into offsite storage devices that provide an additional copy of the Install drives section open... Find her receipt x19 models are was bare-metal backup of files sign in-request to your Synology NAS dispute between and! Hardware SLA, warranty lead time will be able to check the warranty period over... Back up the data partners direct from Synology Taiwan use cookies and similar technologies to provide with! Buying cost to claim the new drive in replacement to you by a Synology DS2415+ I a! Synology Product, Return the defective Product to where you purchased it a particular.... To back up the important data periodically available through retail channels or partners until the nonconforming Product is out warranty. Date will apply certain cookies to ensure the proper functionality of our.! Experience is our dedication to continued software updates and technical support or send an. Purchased it x21, x22, and community support for Synology devices, Press J to jump to the of! Value of a Windows PC ; but only saw way to do Duplicacy of... Through retail channels or partners can quote you based on the purchase date appearing your... Handled will be able to check the Status of all browsers when the power cord is unplugged an additional of. Sat5200 Series SATA SSDs offer stable I/O performance while reducing the latency of critical services and applications through retail or! Synology Account received at Synologys designated Return Service center sufficient to protect contents!
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