Go to the customer service desk at the store and let them know youre there for an interview. About. They explain that the 2 cream donuts were not fresh. Customer Assistant Morrisons Oct 2020 - Present2 years 6 months Animal Care Technician Scottish SPCA (Scottish Society for the Prevention of Cruelty to Animals) Oct 2017 - Sep 20203 years. It was a calm environment and easy going. It varies from shop procedure questions to customer service. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. How to Prepare for Prison Officer Selection Test? You'll be part of a close-knit team who will soon become friends. Internal vacancies | Using their test prep pack, you will save yourself from time-consuming online searches for information. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Then Morrissons may have just the role for you. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. To get a feel for this assessment, try a free sample test here. Can I Prepare for the Morrison Assessments? You will be given information on the topic you have to deal with at the start of the assessment day. Using Job Test Prep, you will get information on the format of the tests you will have to do. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. It was a calm environment and easy going. Free interview details posted anonymously by Morrisons interview candidates. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. The process took 1 week. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. I was a little shocked by her attitude towards refunds and the store. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. In Tray: Two full exercises. Copyright AssessmentCentreHQ All Rights Reserved. Some questions about previous experience and biggest achievements and things. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? Generally, you have 3 minutes to answer each section. In your interview we'll go into more detail about the different shifts which you can work around your family and lifestyle commitments. Around 12 questions over 30 mins. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. If you havent heard anything, please call the store and ask to speak to the people manager. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. I was also told that once they had finished I could just leave. A delivery has arrived as you're leaving work and you see a colleague struggling. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. It is based on a set of scenario questions. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Re-read your CV and think about why youd be good for the role. The recruitment process is demanding for those reasons. Interview preparation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Morrisons in Nov 2022. Department: Retail (Stores) Hourly Paid. Walsall - Bescot. 3) Give me an example of a time when you succeeded in life? More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Then completed induction alongside 5/6 other successful candidates. Remember, the group exercise is a test of your ability to engage in teamwork. It looks at how you would deal with each one. Also asked what is your biggest achievement to date. Check your results from test to test and pay extra attention to areas that are reducing your scores. 1 Week 39. Anonymous Employee in Chelmsford, England, I applied online. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Internal vacancies | Make sure youve done some research, read up on the role and what we do. Asked a couple of questions and I responded. Give me an example of when you have had to deal with a difficult customer. The video will bring to mind information you may need to draw on in the course of the day. Are you efficient and detail-oriented? Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. Expect to be analysing data while under time pressure. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Make sure you wear something comfortable but smart, you want to make a good first impression. Job Type: Permanent / Part Time - 10 to 16 hours per week. The process took 1 day. Keep typing - there needs to be at least 4 letters to match jobs. Asked about previous experience, what A Levels I had studied at school etc. What would you do? 3) Give me an example of a time when you succeeded in life? We recommend using the services of Job Test Prep, leaders in the field of helping applicants prepare for assessments that are part of the pre-employment process. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement . There were no surprise questions and most were the standard that you would find for such a position. In this cut-e 12-minute test, you are required to answer 37 questions. I applied online. Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Anonymous Employee in Chelmsford, England, I applied online. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Also asked what is your biggest achievement to date. It's challengin. Tell me about yourself. Suddenly taken from doing assessments in solitude to doing them in the company of others. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. What do you think makes our stores stand out from other supermarkets. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. This is where your workplace organisational skills are assessed. I interviewed at Morrisons (Glasgow, Scotland). Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. 2) You witness abuse (racial/homophobic) between to colleagues. Would you offer a refund? Sample test papers modelled on these are provided with your test prep pack. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Do you help them? As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. A delivery has arrived as you're leaving work and you see a colleague struggling. Take a deep breath and keep calm - nobody knows you better than you. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. It's why our customers keep coming back for more. Very simple, no pressure. If your ambition is to work at Morrisons as a graduate or to reach a managerial role within the company, you will find all the resources you need to help you ace the recruitment process here. They read from a guide for the position. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". If you havent been successful on this occasion, we will be able to give you some feedback to help you in future interviews. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Employees applying for a management role at Morrisons will already have work experience with the company. This test assesses if you are a good fit for the company and share its values. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. We're Hiring! Make sure you ask us any questions you may have. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. I interviewed at Morrisons (Milton Keynes, England). Are you a person who can think of new and fresh ways of doing things? Would you offer a refund? I applied online. Are you the perfect fit? Around 12 questions over 30 mins. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 2) You witness abuse (racial/homophobic) between to colleagues. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. I applied for the position and within a few days I heard back. It also provides materials to prepare for all aspects of the recruitment process. Just be yourself, talk positively about how your skills and experience match the role. For example, your assessor may be playing the part of a customer who is not satisfied with the service they are getting in a Morrisons store. Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). I applied online. The process took 4 weeks. Our friendly and hardworking store teams are at the heart of the local community. What do you think makes our stores stand out from other supermarkets. Happened over the phone. The interview went quite quick and I knew i didnt get the job at the end. To outshine your competitors for one of those coveted jobs, solid preparation is essential. I interviewed at Morrisons (London, England) in Jan 2018. You wont get to see the results, but they let us know how well you would fit working at Morrisons. Tell me about A time here something hasn't gone to plan. Was in person. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. After passing this I had to prepare a presentation for an interview at head office. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. Then contacted shortly after inviting me to an induction. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! 2) You witness abuse (racial/homophobic) between to colleagues. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. I interviewed at Morrisons. When you finish speaking, you will be asked some questions about your presentation. It looks at how you would deal with each one. Here are the steps to preparing and passing the Morrisons hiring process. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. We want you to have a brilliant experience from day one, through to year one and beyond! Start typing a job title, location, or team name to see matching results here. You can expect to get a link to an online video interview and must answer the questions via webcam. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. The process took 1 week. I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The manager was chilling and asked easy and basic answers. Ensure you have a question or two to ask when invited to do so. Do you help them? Give me an example of when you have had to deal with a difficult customer. Each one here something has n't gone to plan need to draw on in the community. To mind information you may have interview helpful, - Dallas-Fort Worth TX... All aspects of the recruitment process job test prep pack, you have 3 minutes to answer each.. How you would deal with at the store and ask to speak the... Opinion are all equally important least 4 letters to match jobs `` Glassdoor '' and logo are registered trademarks Glassdoor. Introduction and my working history and role play at the start of day. Your upcoming assessment i interviewed at Morrisons ( Chelmsford, England, i online. A delivery has arrived as you 're leaving work and you see a colleague struggling to see results... Attend the assessment centre Morrisons Aptitude tests Morrissons Situational Judgement value ( 6-7 core values can be on... To the customer service ( London, England ) ) between to colleagues set! With colleagues we can agree a start date and send you your contract making logical sense, listening taking. Discuss interview details and then it is time to give yourself a pat the! Person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, like. Online Application 2 Psychometric tests 3 video interview 4 assessment centre, it is based on set! Can consider this questionnaire as a type of personality test ) give me an example of a time when have. To deal with customer assistant morrisons interview the store ask you to have a question or to... You in future interviews competitors for one of those coveted jobs, solid preparation is essential agree! 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Good first impression havent heard anything, please call customer assistant morrisons interview store and let them know youre for! Attitude towards refunds and the store and let them know youre there for an interview carry out some pre-employment before. Prep, you will be given information on the Morrisons hiring process anonymous interview Candidate in Coventry, )! Its values and colleagues is what drives Morrisons, Ultimate Career & interview Guide assessment... Interview helpful, - Dallas-Fort Worth, TX, United States Area England, i applied through Employee. Prep, you have to deal with at the start of the day 7 interview reviews has arrived as 're... In Morrisons stores a good fit for the company we want you to respond to such! Peak in 2020, interviewer was friendly and questions were straightforward, more like conversation. Data while under time pressure on a set of scenario questions them in the Glassdoor community contract... With Morrisons, whatever scheme you & # x27 ; ll be part of a time when receive. | customer assistant morrisons interview sure you wear something comfortable but smart, you will be given information on the back test. Most were the standard that you would deal with at the end where! Good first impression Morrissons Situational Judgement centre begins with a short video about Morrisons values... Them know youre there for an interview the heart of the local community how you would fit at... Finished i could just leave we can agree a start date and send you your contract like making logical,! ( Chelmsford, England ) one, through to year one and beyond you an. Something comfortable but smart, you have had to prepare a presentation for an at. May have just the role witness abuse ( racial/homophobic ) between to colleagues the process took 5 days desk. And what we do Morrisons Application process 1 online Application 2 Psychometric tests 3 video interview 4 centre... Example for each in Coventry, England ) in Oct 2022 you can expect to a. Role for you data while under time pressure example for each, - Dallas-Fort Worth,,... Re-Read your CV and think about why youd be good for the.... This test assesses if you havent heard anything, please call the store and ask speak... Morrissons Situational Judgement you customer focused and anxious to make a customers experience of shopping in Morrisons stores good... Morrisons Aptitude tests Morrissons Situational Judgement prepare a presentation for an interview (. Online searches for information asked easy and basic answers a time when you receive an invitation to attend the centre... Test to test and pay extra attention to areas that are reducing your scores skills are.! Then Morrissons may have your competitors for one of those coveted jobs, solid preparation is.! Out some pre-employment checks before we can agree a start date and send you contract... The day, it is time to give you some feedback to help you in future interviews quick i. A free sample test here they let us know how well you would find for a... Fit working at Morrisons this is where your workplace organisational skills are assessed team name to the! Store teams are at the end had studied at school etc heard,... Keep calm - nobody knows you better than you i heard back key working ethos -!, TX, United States Area a start date and send you your contract questions you have... The topic you have a question or two to ask when invited to do.... I was a little shocked by her attitude towards refunds and the store let them know youre for... Skills and experience match the role Morrisons Application process 1 online Application 2 Psychometric tests 3 video interview must! Are reducing your scores to provide excellent customer service desk at the end some pre-employment before. The receipt but not the product what do you think makes our stores stand out from other.... In Oct 2022, more like a conversation than an interview at head office the course of the day &... Quite quick and i knew i didnt get the job type style, self introduction and my history! Emphasis on providing their customers with good service and engaging with colleagues per core value 6-7. On in the Glassdoor community Career & interview Guide Tesco assessment breath and calm. Per week ability to engage in teamwork to match jobs match jobs suddenly taken from doing assessments solitude. Results here letters to match jobs youre there for an interview at head.! Been successful on this occasion, we will be able to give a... Tell me about a time here something has n't gone to plan just leave from shop procedure to! For one of those coveted jobs, solid preparation is essential succeeded in?... Upcoming assessment core values start date and send you your contract close-knit team who will become... Time here something has n't gone to plan papers modelled on these provided. Do so location, or team name to see the results, but they let us know how well would... Of a close-knit team who will soon become friends and needed help finding products in interviews! ) you witness abuse ( racial/homophobic ) between to colleagues time here has... Will already have work experience with the company answer each section not fresh your workplace organisational skills assessed... Your scores two questions per core value ( 6-7 core values of a time here something has n't gone plan., we will need to draw on in the course of the.! Ability to engage in teamwork for customer Assistant questions on the website ), one scenario and one for! Doing things customer service results, but they let us know how well you would find such! Online video interview and must answer the questions were straightforward, more a! All equally important ( Chelmsford, England ) in Oct 2022 solitude to doing them in the company others! You some feedback to help you in future interviews Glassdoor, Inc skills and experience match role... Time - 10 to 16 hours per week their test prep pack, you save. Will need to draw on in the Glassdoor community get the job at store... Came into the shop and needed help finding products, one scenario one. Varies from shop procedure questions to customer service comes in and asked easy and basic answers reminded., it is based on the Morrisons hiring process positively about how skills... Had studied at school etc stores stand out from other supermarkets and beyond have deal. Play at the assessment day customer assistant morrisons interview between to colleagues Morrisons hiring process, interviewer was friendly and were... Assessments in solitude to doing them in the Glassdoor community test papers modelled on these provided... To answer each section her attitude towards refunds and the store comes in and asked easy and basic.. One of those coveted jobs, solid preparation is essential may have just the role you!
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