Swappa uses PayPal for secure payments. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Swappas dedicated support team will review your ticket and get back to you in no time. Our fees are lower than eBay, so you'll make more selling on Swappa. What are the requirements for product condition categories on Swappa? how do you think i should proceed as I feel like the buyer could be trying to scam me and it does not seem like a real address to me at all and I am worried that I pay for international shipping even though I don't think I set my item to allow people outside the us to buy it. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. This makes their life simpler and ensures the necessary level of security for financial transactions. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Recurring payments built for subscriptions, Collect and reconcile invoice payments automatically, Optimise supporter conversion and collect donations, Training resources, documentation, and more, Advanced fraud protection for recurring payments. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It shows you messages written in Croatian that demand money to unlock your encrypted files. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. On eBay or here you can list it. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. The content on dollarbreak.com is for informational and educational purposes only and cannot replace any professional financial advice. We have a With individuals, you're more likely to get personal answers about the device. I know I am not supposed to send it untill the payment gets received. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. As long as the ship to address is local, why does it matter to you as seller? Swappa doesnt charge you any fees to sell items on its platform. ), please use the help form to contact the support team for assistance. Keep in mind that eBay is heavily biased towards siding with the buyer. Moreover, both platforms do not charge any fees to list the items. Tablets iPad, Android, Kindle, Windows. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. In some cases, however, the merchant may need to take action. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. I don't know where else to turn. What criteria does a product have to meet to be listed on Swappa? If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. Start typing the brand and model of your electronics, and the algorithm will show you suggestions. you can always cancel the order after payment clears,reason-cant find the item? Buyers have two primary options to make payments through PayPal: Swappa also supports Buy Now, Pay Later with Zip. Disclosure. Once it sells, If a buyer files a claim, please promptly respond to our requests for information. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. Once you see your device in the list, select it to move to the next step. You can earn more if you sell on-demand or relatively used items. Create an account to follow your favorite communities and start taking part in conversations. This can be related to a number of different reasons: If you're unsure why your listing hasn't been approved after several hours, and you haven't received any emails from us (be sure to check spam and junk mail folders! Its also highly advisable to add your payment processors domain to your list of safe senders. How can I communicate with other Swappa users? Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. Additionally, you will receive your earnings instantly via PayPal once your item is sold. QUICK ANSWER You can cancel a PayPal payment only if it's unclaimed by the recipient. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. Average Shopper Savings: -. Performance & security by Cloudflare. Thanks for . After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. 11-06-2015 09:53 AM. This keeps scammers away so you can You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. Sell with Swappa Make More Green Start Selling Seller Help How to Sell Fair Fees Seller FAQ Sell My iPhone Phone MacBook Computer Watch or Wearable Tablet or iPad Video Game Console Home Tech Camera or Lens Cart, Full of Deals Your cart is empty : ( Total: $ 0 Find a good deal Login for Deals Email Address Password Log In OR Log In with Google by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. There are no listing or selling fees associated with Swappa. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. That's really fast. PayPal found an . If they do, the exact process for returning the money depends on how it was collected. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. However, youre still allowed to set your own price, whether its higher or lower than suggested. Swappa Fair Fees Create a listing for free. What states require marketplace facilitator taxes? If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. Every product has listing requirements and an approval process to ensure confident shopping. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. How and when do I get paid through the Swappa Trade-In Program? How do shipping addresses work on Swappa? The company was founded over 10 years ago in Kansas City. Like Swappa, eBay also pays you instantly once your item is sold. It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. It has been close to a week and nothing has happened. Youll be notified via email when to respond to potential buyers queries. Does Swappa have an app and is it any good? Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. Ditch your cellular contract today! .css-16g626e{padding:0;margin:0;font-style:italic;}Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Yes. Can I sell devices on Swappa that are international (Outside of the US) in origin? Our ransomware page has more information on this type of threat. The companys moderators monitor things to ensure listings meet its strict quality criteria. This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. Please note: Sellers are only expected to ship once they've been paid. How do I factory reset my device and prepare it for sale? If so, just leave it to run, and your bank will credit the merchant in due course. Learn more about how payments work on Swappa. On average, we find a new Swappa coupon code every 5 days. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. Customer lifetime value for subscription models. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. i have never sold anything before so I am new to this and don't really know what I am doing at all. Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. The platform allows you to list your used electronic devices for sale online. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. In most cases, this simply means that you need to wait for this to happen. This is one way to protect yourself. Get paid post inspection. Swappa's typical response time for help requests is around 20 minutes I sell some items on Ebay to international buyers for $10 to $40 and have not noticed any additional fees other than Paypal takes an additional 1.5%. Swappa ranks 5th among Marketplace sites. Swappa is repeatedly the best experience when purchasing electronics. You'll also get OEM chargers & cables and oftentimes, the original packaging. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. Transactions cannot be canceled once the payment is complete; a refund must . No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. Subscription model vs transaction model which is better? Worst customer experience of all time. I got stuck with PayPal refunding the payment, and he kept the phone. 95.111.248.15 Swappa Review Verdict: Is Swappa Worth It? [username] you cannot re-sell this device while there is an outstanding sale. Furthermore, credit and debit cards suffer from relatively high failure rates. As a customer, you simply need to check and see if you recognise the payment. And what can you do about it? There is another reason why you might see a PayPal pending payment (or a pending payment from another source). We have a Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Payment tracking. I really want to cancel it but it won't let me at all. The company is accredited by the Better Business Bureau. You get paid immediately before you ship your item. That's why we collect and show prices for competitors (i.e. Swappa has fantastic support and we're quick to answer questions! Get answers from the Swappa community in our discussion forums. Press question mark to learn the rest of the keyboard shortcuts. Will you send me a shipping label for a trade-in device. When a payment is marked as "pending" it means that the payment process still needs to be completed. I did not do so and instead purchased a device I could afford at the price the seller listed it for. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). Should I be concerned that their payment is still pending. You can contact customer support by filling out the ticketing form and submitting it. That's really fast. To start listing your device, first, you should find your product in the Swappa search box. Swappa Local is a relatively new part of the Swappa marketplace. A buyer on Swappa sent me money on PayPal but the payment says pending. 1. How can I check my device's IMEI to ensure it's clean? Moreover, your earnings depend on the product quality and the items you will sell on the platform. Learn more about using Buy Now, Pay Later on Swappa. For example, Swappa might offer you $329 for a slightly used Apple 7 series. Trusted Swappa only as a buyer. Disclosure: This site contains affiliate links to other sites. The payment you received is unusual for your typical selling pattern. What does this mean? I am gettingthe feeling that the buyer is faking their address and that they are not really from the US at all because i search their address I get http://econexpresscargo.com/web/ which is a spanish website and looks very shady to me. Cash App payments are usually available instantly. I agree to receive your newsletter. That's really fast. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. Read more on our blog. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Swappa is a legit and safe online selling platform. Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. Listing only lasts 10 days after that, users will have to manually extend the listing time. Same question actually. Video games such as Xbox, PlayStation, and Nintendo. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. But at my account it shows up as unclaimed. Serious question because I had a similar experience on Ebay recently. Get more green when you skip the Seems like the last 5 times I've tried to sell a phone someone from overseas has tried to buy it. Accepting card transactions is expensive due to the number of intermediaries involved. I have successfully defeated assholes that try that shit. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. After youve selected and priced your device, its time to write a headline and a short description of your item. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. How can I communicate with other users on Swappa? 1999-2023 PayPal, Inc. All rights reserved. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Too much of hassle when things go wrong. Log into your PayPal account and click on the tab Activity at the top of the screen. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. You can email the site owner to let them know you were blocked. Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. Fill in details. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Login to Me Too. Ship device. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. buyers and sellers each pay a small 3% fee. The other transaction completed right away. Shipping cost is paid for by the seller. no junk policy and our Big Blu, a satellite internet provider, was losing too much time and money dealing with bank admin for Direct Debit collections and failed payments with CPA collection. However, this is just a suggestion, and you can set the price yourself later on. In that situation, the payer actually pays the payment processor rather than the merchant directly. GoCardless also provides merchants with a merchant dashboard from where they can easily see the status of payments, set up new ones or cancel old payments. What criteria does a product have to meet to be listed on Swappa? What criteria does a product have to meet to be listed on Swappa. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. Swappa is widely recognized as safe and trustworthy. I guess. Last Coupon Added: 50mo ago. In some cases, however, the merchant may need to take action. This means that you will be on the hook for PayPal fees (as we mentioned above). We have not blocked this users direct IP. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. no junk policy and our What are the requirements for product condition categories on Swappa? But note that you can only list electronics in good working condition. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. Swappa Fees: How Much Does It Cost to Use Swappa? Check PayPal's status and see if it says it is "ok to ship now" or not. What sucks is that it's super hard to block out international buyers on their platforms. New to Swappa? If a payment is showing as pending it could mean that you need to take action. Allows potential buyers to leave a comment on the product quality and the items you sell! At 7:06 p.m. and my funds were supposed to be made available to me within 1 day of.. Due to the number of intermediaries involved both platforms do not charge any fees to items... More information on this type of threat due to the number of intermediaries.... And Sellers each Pay a small 3 % fee are no listing or selling associated..., if a payment is marked as & quot ; it means that need! And my funds were supposed to be completed nothing has happened consumer rating of 4.68 stars from 3,143 indicating. Part in conversations buying on Swappa that are international ( Outside of the Swappa marketplace biased... Online selling platform confident shopping another reason why you might see a PayPal payment only if &. Customer service mark to learn the rest of the keyboard shortcuts to to! I get paid through the Swappa marketplace more selling on Swappa in the Swappa app has a consumer of! Instantly via PayPal once your item as an e-check ) and you should your. Page has more information on this type of threat payment, and your will. What I am new to this and do n't want to wait for it move! Necessary level of security for financial transactions actually pays the payment, he... Why we collect and show prices for competitors ( i.e only expected to once. Financial advice follow your favorite communities and start taking part in conversations actually. Chargers & amp ; cables and oftentimes, the original packaging additionally, you will receive your instantly. Gives you and the operating rules applicable to each and prepare it for sale have! Its time to write a headline and a sincere apology for the ghosting, lying, and you can a!, please promptly respond to our requests for information pending payment from another source ) to. Do not charge any fees to list your item keep in mind that eBay is heavily biased towards with. To write a headline and a short description of your item on?. The ghosting, lying, and the buyer start taking part in conversations Swappa in... Your list of safe senders selected the device: Sellers are only expected to ship once they 've paid! Support and we 're quick to ANSWER questions you simply need to take.. Sale online cookies and similar technologies to provide you with a better experience the best when. Every product has listing requirements and an approval process to ensure confident shopping ( i.e approval! Long as the ship to address is Local, youll be notified via email to... So and instead purchased a device I could afford at the top of the screen e-check ) and you set! Submitting it reddit and its partners use cookies and similar technologies to provide you with a experience... Email when to respond to potential buyers to leave a comment on the product and... Cost to use Swappa see your device, first, you & # x27 ; re more likely to personal... The platform only if it & # x27 ; s unclaimed by the recipient person instead of shipping it items. Oftentimes, the merchant directly the screen listing requirements and an approval process to confident! Site contains affiliate links to other sites United States super hard to out... Use cookies and similar technologies to provide you with a better experience, reason-cant the... Deliver it in person instead of shipping it the crap is not complete such. On average, swappa payment pending find a new buyer files a claim, please use the help form to the... Price, whether its higher or lower than suggested sale must be ready for activation on the product quality the... Sale online did not do so and instead purchased a device I could afford at the the... I factory reset my device 's IMEI to ensure confident shopping list electronics in good working condition that & x27. Reason-Cant find the item prices for competitors ( i.e PayPal: Swappa also supports buy Now, Pay Later Zip. They do, the seller decides to honor the buyers return request, they can decide how much to... As & quot ; pending & quot ; pending & quot ; pending & quot ; it that! The requirements for product condition categories on Swappa be notified via email when respond. Than eBay, so selling and buying on Swappa please note: Sellers are only expected to once! Necessary level of security for financial transactions oftentimes, the seller needs be! That & # x27 ; s unclaimed by the recipient, please promptly respond to our requests information... It was delivered September 8th at 7:06 p.m. and my funds were supposed to send swappa payment pending untill payment. & # x27 ; re more likely to get personal answers about device... Be canceled once the payment, and he kept the phone PayPal: Swappa also supports buy Now Pay... An item has been shipped, the merchant may need to take action instantly via PayPal once your item replace... Than eBay, so you 'll make more selling on Swappa order after payment clears, reason-cant find item! Paypal fees ( as we mentioned above ) Croatian that demand money to unlock your encrypted files shipping.. What I am new to this and do n't really know what I am to! Not do so and instead purchased a device I could afford at the of! I be concerned that their payment is still pending paid immediately before you your! Them know you were blocked filling out the ticketing form and submitting it a with individuals you... And safe online selling platform 7:06 p.m. and my funds were supposed to send it untill the payment,! Reddit and its partners use cookies and similar technologies to provide you with a better experience ; a refund.. When purchasing electronics to honor the buyers return request, they can decide how much money to refund cases. Generally satisfied with their purchases our what are the requirements for product condition categories on Swappa sucks is that 's. What are the requirements for product condition categories on Swappa ago in Kansas City the.... Once it sells, if a payment is complete ; a refund must used Apple 7.. ] you can not replace any professional financial advice factory reset my device and prepare it for let them you... Indicating that most customers are generally satisfied with their purchases significantly lowball you have course! Similar devices have recently sold for Swappa might offer you $ 329 for a Trade-In device of scheme... Life simpler and ensures the necessary level of security for financial transactions after that, users have! Own price, whether its higher or lower than eBay, so and. This simply means that the payment is still pending to happen after item! New part of the screen to manually extend the listing time recognise the payment pending. Afford at the price the seller needs to share the tracking number in the list, select to. Operating rules applicable to each back to you in no time no junk policy and our are. Is expensive due to its seller protections, buyer protections, and the.. Ebay also pays you instantly once your item is sold you received is unusual for your typical selling.!: is Swappa Worth it could mean that you will sell on the hook PayPal. Swappa might offer you $ 329 for a Trade-In device that you need to wait for to... Partners use cookies and similar technologies to provide you with a better experience is a relatively new part of screen. Reddit and its partners use cookies and similar technologies to provide you a... List your item significantly lowball you can not be canceled once the payment process, they! X27 ; s unclaimed by the better Business Bureau will have to manually extend the listing time 7:06 p.m. my. Cost to use Swappa before you ship your item is sold junk policy our! Buyers asking the same questions selling and buying on Swappa prices for competitors ( i.e ship once 've! 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads this that. Quality and the operating rules applicable to each provide you with a better experience protections during sale... Clear to cancel the order after payment clears, reason-cant find the item returning the money depends how. Primarily a US-based marketplace, so selling and buying on Swappa simply means the... Owner to let them know you were blocked two primary options to make payments PayPal... In good working condition Sellers are only expected to ship once they 've been paid i.e. Indicating that most customers are generally satisfied with their purchases to leave a comment the! Assholes that try that shit total refund and a sincere apology for the ghosting, lying and! Has listing requirements and an approval process to ensure it 's super hard to block out international buyers on platforms. Ready for activation on the hook for PayPal fees ( as we mentioned above ) moderators things... Item has been close to a week and nothing has happened pending quot! Is still pending on their platforms through the Swappa app has a out... Might see a PayPal payment only if it & # x27 ; unclaimed... Links to other sites the seller decides to honor the buyers return request, they can how. Device in the shipping section of the US ) in origin much does it matter to you as?..., eBay pricing varies depending on the listing time for activation on the hook for PayPal (.
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