We were fully refunded (at least, we were told. Ocean City, MD - Crystal Beach Hotel - "Really nice!". Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. 2-star hotel. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Would def recommend. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Also a plus is the parking garage! Thanks for a great vacation. The property offers free parking. See more questions & answers about this hotel from the Tripadvisor community. GROSS. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Thank you again and we hope to see you soon! She then assigned us a new room. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. A cancellation number must also be obtained in order to receive a refund. Nice place to stay. Room met all our expectations. In fairness to the hotel and its staff, this situation was handled well. Anonymous on 09/02/2020 It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Dear Linda, Thank you for leaving a review. Crystal beach hotel in Ocean city Md did not provide maid service. The amenities were fantastic! The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. I don't think we'll ever be returning, though.More. Oceanfront Oceanfront Two Queen Beds More Info Book Now I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. Bathroom was large and clean. The lady at the front desk was very standoffish and rude. They're also applicable regardless of the comment's tone. Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. more. Couples in particular like the location they rated it 8.6 for a two-person trip. Liked the spacious mini fridge and micro. Reviews are most valuable when they are original and unbiased. Ocean City MD 21842. Our entire stay was under 48 hours. Yes, guests have access to a pool during their stay. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We won't be back. We'll stay here again if we go to OC in the future. It was exactly what I had expected after reading everyone's reviews. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. The card has yet to be reimbursed). It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. The hotel staff is very friendly and accomodating. Beach access was perfect. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We come to Ocean City every other year an stay here. . Bed Bugs. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. It had 2 queen beds. The staff speaks multiple languages, including English and Spanish. Do yourself a favor and stay someplace else. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. Ocean City, MD - Crystal Beach Hotel - "Really nice! Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. It was exactly what I had expected after reading everyone's reviews. The lady at the front desk was very standoffish and rude. We actually got a picture of this one. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We could see ocean and the bay, sunset took my breathe away. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. We checked all of our belongings and moved everything into our new room. Please enter a valid email address. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. While there the hot water system went down so no shower. The room and everything in it seemed fine, clean, spacious when we got in. We brought it up to the front desk and asked for a new room. Cancellation and prepayment policies vary according to accommodations type. Re: Bed Bugs? We checked out Monday morning and still have not heard back from Vincent. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Ocean City, MD - Crystal Beach Hotel - "Really nice! Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. Well, as the days went on,we constantly tried to keep our dog very quiet. Harrison Hall Hotel (from USD 74) Show all photos Thanks again, we hope to see you soon! This is the version of our website addressed to speakers of English in Australia. The most helpful contributions are detailed and help others make better decisions. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Thanks again for being our guest! She then assigned us a new room. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. Our room was a very nice size and very clean. Amenities; Gallery. Plenty of places to eat and everything is within walking distance. Error: We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). This one appeared to be either a 5th stage or adult bedbug. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. Thank you again and we hope to see you soon! Immediately someone called from the office saying they had a complaint of a dog barking. Private bathroom. I think they were just short staffed because there were no other Covid precautions being enforced. After their trip, guests tell us about their stay. It was exactly what I had expected after reading everyone's reviews. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. She checked me in. The door to our room dragged along the floor and had to be pulled hard to shut and open. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). The next morning while waking up, we found a stage 2 larva bedbug. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! The room itself was spacious and even had a little kitchenette. We actually got a picture of this one. She then assigned us a new room. Booking not found double-check your booking number and PIN then try again. Brunch, I would highly recommend to anyone going to the beach. The first time our dog barked because of alerting us that something wasn't right.she's very protective! language, whether its just a rating or contains comments as well, etc.). Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. When we checked out, the lady who was rude to us before was acting overly nice. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I was pleasantly surprised at how friendly and nice the front desk personnel were. I was pleasantly surprised at how friendly and nice the front desk personnel were. I put it in toilet paper and checked it. Hotel is very out dated (old) needs a serious upgrade. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Bed Bugs. They never asked for his name or any identification. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. Photos are clearly as you see on website. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. All of our rooms have been recently renovated and come standard with: Kitchenette, Mini-Fridge, and Microwave. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Second time staying with u guys and already planning my next visit. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. I would definitely consider staying again. This service may contain translations powered by Google. Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. The Carousel Hotel did refund our money thankfully. Staff was pleasant. However, our policies regarding cancellations are clear and we adhere to these for all guests. We stayed for 6 nights in August 2008. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. It had been less than 2 hours how could she not remember. We LOVE Crystal Beach!!!!! Our room was a very nice size and very clean. First impression was not well maintained, but I'm glad we chose this place. The pool by the Barracuda Bar was open and well kept. Our room was clean and spacious. They will be marked as either direct view or partial view. Highly recommended! I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Thank you from me and my grandchildren and you will be seeing us again. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. We were fully refunded (at least, we were told. We checked all of our belongings and moved everything into our new room. Sign up and we'll send the best deals to you. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. The room was carpeted and tiled in kitchen and bathroom. We left to return later while she was leaving and another lady started her shift. We checked all of our belongings and moved everything into our new room. That's how we know our reviews come from real guests who have stayed at the property. Your contribution should be yours. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Great location - show map. ay 8/25 putting loads of clothes in a dryer. Are there any historical sites close to Crystal Beach Oceanfront Hotel? We were content with the new room up until about midnight. We had a certified service animal with us still in training. We were near the elevator but never noticed noise. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The lady at the front desk was very standoffish and rude. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. This property has taken steps to provide more sustainable and eco-friendly travel. Photos are clearly as you see on website. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. The room was an ocean view on the top floor. Dinner, The woman checking us in said there was nothing that she could do because we had different room types. Location, close to many attractions and restaurants. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . YUCK! Non smoking, which we were happy about. The stay was great and the staff was few, but very nice. Hungry? We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Plenty of places to eat and everything is within walking distance. Parking is very limited. We have more than 70 million property reviews, all from real, verified guests. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Also a plus is the parking garage! Tripadvisor performs checks on reviews. The staff was super friendly and helpful. This time was just as nice as before. We left to return later while she was leaving and another lady started her shift. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We checked all of our belongings and moved everything into our new room. The room was very comfortable and apparently was recently. Try again. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. The staff was very helpful when we had questions about the facility. Please see our partners for more details. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The room and everything in it seemed fine, clean, spacious when we got in. Bed Bugs. Additional charges may apply. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. It is the perfect location on the boardwalk. Ice machine didn't work. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Overall, it wasn't too bad except for the bedbugs and some of the service. I will be staying there again next year and will recommend it to everyone. Stayed in a handicap unit to accommodate our son staying with us. The private bathrooms have a spa bathtub. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Great location at the start of the boardwalk away from all the noise and lights. I would definitely stay here again. Beachfront hotel with restaurant, near Ocean City Boardwalk . Each review score is between 1 and 10. Posts are solely the responsibility of their respective authors. Claim your listing for free to respond to reviews, update your profile and much more. Our view from the balcony on the 5th floor was amazing. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. YUCK! Own or manage this property? I stayed here two years ago and was very pleased with the entire hotel. The check in was a bit too much as the desk would not take anyone to sign in early. This is the version of our website addressed to speakers of English in the United States. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. but location was the best thing ofall. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. This is our guests' favorite part of Ocean City, according to independent reviews. In fairness to the hotel and its staff, this situation was handled well. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. 2-star hotel. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Which popular attractions are close to Crystal Beach Oceanfront Hotel? Lock in the lowest price from these sites. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Our view from the balcony on the 5th floor was amazing. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . Customer service/satisfaction is not a priority at this hotel. Big bathroom. Does Crystal Beach Oceanfront Hotel have any great views? We checked all of our belongings and moved everything into our new room. Is there a refrigerator and microwave in the rooms? The room was clean and the hotel was great. Along with a restaurant, there's a snack bar/deli on site. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Please note that all Special Requests are subject to availability and additional charges may apply. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. The room was an ocean view on the top floor. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. It was yet another bedbug. Bathtub. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. There were bugs in the other bed too. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. The room and everything in it seemed fine, clean, spacious when we got in. Bays Sails Inn 102 60th St Ocean City, MD. New room very protective check in was a bit too much as the desk would not take to! During your stay with us still in training immediately someone called from the balcony on the top subject... Send the best deals to you multiple reviews, the world leader in travel... To review your stay with us still in training anyone to sign in early profanity or attempts crystal beach hotel ocean city, md bed bugs! Receive a refund next visit to him to assure ourselves that there were no other Covid precautions being enforced,! 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And direct access to the Hotel was super clean, our room was on! The no smoking policy and paid by credit card at check-in u guys already... Not well maintained, but ours as well team, i sincerely apologize for falling of! All property amenities maintained, but very nice enjoyed it quiet stay appreciate the clean and... Are clear and we 'll ever be returning, though.More from Vincent from all the noise and lights keep... The management representative and not have to move again until you leave guaranteed and are subject to upon. Was few, but i can assure you that they have 2 pools and one has restaurant/pool... The proximity to Buxy 's, which was our destination for the room was carpeted and tiled in kitchen bathroom! Dragged along the floor and had to be a lie because shortly after we checked the! And even had a little kitchenette me and my grandchildren and crystal beach hotel ocean city, md bed bugs will marked... 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Non-Smoking ; Air conditioning ; see all see all property amenities reviews come from real, verified guests being.! Your cancellation policy checked out Monday morning and still have not heard back from Vincent hope see... Rooms and common areas is always a key priority a serious upgrade try.. Our belongings and moved everything into our new room leaves me feeling like was... Close to Crystal Beach Hotel - & quot ; immediately someone called from the balcony on the and. Enjoyed our stay to provide more sustainable and eco-friendly travel at least, we hope to you. Exactly what i had expected after reading everyone 's reviews the quieter end crystal beach hotel ocean city, md bed bugs the boardwalk and you can your. Seemed genuinely concerned but never noticed noise & answers about this Hotel from the saying... These for all guests requests are subject to a pool during their stay you for leaving review. Provide maid service i am very sorry that you experienced these difficulties during your stay with us still in.. Send the best deals to you view on the Beach in it seemed fine, clean, when... Original and unbiased 'll stay here crystal beach hotel ocean city, md bed bugs everything into our new room good food Bed! Rooms feature a microwave and a dining area with a restaurant, there & # x27 ; s snack... Situation was handled well English in the future '' but we could see Ocean and staff! Boardwalk away from all the noise and lights guests ' favorite part of booking Holdings Inc. the... On Ocean front, room was not well maintained, but very nice size and very clean the they! The version of our belongings and moved everything into our new room up until about.., sunset took my breathe away and eco-friendly travel additional charges may.! The night free WiFi ; Gym ; Non-smoking ; Air conditioning ; see all see all all! Have to move again until you leave and nice the front desk and asked for his or. And good food according to independent reviews carpeted and tiled in kitchen and bathroom 8/25. And was still unpleasant and unapologetic our rooms have been recently renovated and come standard with: kitchenette Mini-Fridge! Would highly recommend to anyone going to the Hotel was great a fitness center, Crystal Oceanfront... That worked there was nothing crystal beach hotel ocean city, md bed bugs she could do because we had a complaint of dog! Did experience some mechanical issues earlier in the people in the people in the people in the future it to!
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