These transmissions are a shot in the dark. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. Get answers and make your voice heard! The failure mileage was approximately 67,000. I took it to a dealer ship , and they confirmed this. PTU was replaced. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. Unsubscribe any time. Car randomly looses all power. The nine-speed automatic transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and hard shifting at around 30,000 miles. The manufacturer was contacted but no additional assistance was provided. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The dealer was not notified of the failure. When traffic slowed it did not down shift allowing acceleration. seven National Highway Traffic Safety Administration (NHTSA) recalls. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. See the Back button blue bar at the very top of the page to explore more. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. And with our roof rack on, it's very noisy and hard to . 2016 Jeep latitude. Other than that it's a tough vehicle. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. This cay be caused on a daily bases. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. This seems to be a frequent issue going on with other Jeeps. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). It was a huge hit when it was announced that the Cherokee would come with ZFs new transmission. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. $4,000. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. It seems that oil in the electronics could start a fire. 1. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. Replaced and resolved. In the next 12 mos, assuming typical miles & conditions. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. The vehicle has been towed two times. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. 00 cost to scan for the issue. Not safe at all. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. We don't sell/share your email. These tools have been tried and tested by our team, they are ideal for fixing your car at home. They should have checked this vehicle better before selling it. I don't have any way to get to work. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. For repair. It has heated seats and a steering wheel. Driving with a failed power transfer unit is dangerous. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. but with updates all these problems got solved. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. Safety is at risk for obvious reasons when you cannot get up to speed on a free way or when you get off the free way and cannot accelerate at a light. (21) My Jeep Cherokee is a 2016. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. A "Service Shifter" warning has appeared 3-4 times. I love them all. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. Jeep and their dealers are happy to dole out software upgrades left and right. Car has 104,000 and these are fully contained cases so you cant change the oil. The contact owns a 2016 Jeep Cherokee. Service 4 wheel drive is on my 2016 Jeep Cherokee. I've been told I have a ptu failure. Transmission shifting into neutral. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. The manufacturer was not contacted. Vehicle was rendered completely UN-drivable almost immediately. What Are The Most Common 2016 Jeep Cherokee Problems? I-m told that at this point the part won-t be available until January. . I took a look around and discovered a half inch wide crack all around the differential. The most recently reported issues are listed below. The warning message began the week of August 1st and I scheduled the first available service appointment. The contact owns 2016 Jeep Cherokee. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. My car should have been included in the 2020 recall on ptu. Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. 2016 Cherokee Common Problems Q&A. Please also check out the These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. The problem has reoccurred again yesterday while on the freeway. Problem with your 2016 Jeep Cherokee? This was a shared architecture shared between Fiat and Chrysler. The contact owns a 2016 Jeep Cherokee. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. The initial roll-out shouldve already been a bad omen to start with. . Went to dealer and said its shot. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. With that in mind, lets take a closer look at the most common 2016 Jeep Cherokee problems, sorted in order of how painful they are. Overall, the Cherokee has a reputation as a well-built, tough SUV. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. We would like consideration for a refund of the $1620. Some may run great. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. I'm here to help you with your car. Water had a tendency to leak into the liftgates control module resulting in a short circuit. Dealer said PTU is bad. It then featured new technologies that were firsts for Jeeps at the time, as well. We use cookies to analyze & improve your experience, & to personalize content and ads. We have a team of writers working daily on common car problems. Only in August 2016 did Jeep and ZF finally recall 505,000 vehicles fitted with this 9-speed transmission. The contact owns a 2016 Jeep Cherokee. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. They attempted to update the software of the dtcm and it is up to date. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. The 2016 Cherokees 2.4L Tigershark engine reportedly burns a quart of oil every 1,000 miles. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. While the engine may only stall at first, it would soon lead to the engine seizing up. If you have a for-profit service, contact us. The solution was a simple software update. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. The failure mileage was approximately 61,000. View all. The 3rd- and 4th-generation were non-existent here. The contact owns a 2016 Jeep Cherokee. The vehicle wear and tear is bad. The repairs for this recall involved reprogramming the cruise control software. 2023 Vehicle History Inc. All Rights Reserved. Thus, it became a key USP of the KL-series Cherokees. I have replaced the struts four times. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Yet, the re-tweaked software never solved the issue. 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The contact took the vehicle to the dealer and was informed that the part was on back order. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. 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