Thanks. THEY WERE NOT. Ordering from Yamibuy is reliable and won't cause any issues. Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. And now We apologize for any inconvenience. Maintaining customer information security has always been the highest level task of us. Product that are altered, washed, or worn are not eligible for return. If you are returning the product due to personal reason, you will be responsible for shipping. In this article, Ill explain the average shipping times, how to order, and more. Spoiled products due to inappropriate storing. Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. You can get free shipping on Yamibuy orders over $50. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. You should expect to receive your refund within 1-2 months. 3. Refunds to a third-party credit card typically take 3-5 business days. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Thank you for your understanding. make a purchase. } Sourcing agents are people that order the products from the US. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. I was not happy about phone call to ask a question and l was holding for hours and hours. Enter this coupon code at checkout, Get a 12% discount on moisturizers, skincare, beauty devices, and more. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. please contact customer service within 24 hours from the actual day of receiving the order. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Although Yamibuy has a 30 days return policy on most of our products. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. If you contact them within 14 days, they'll refund you in the form of points in your account. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. We apologize to hear that there is a problem with your order. They either dont ship as fast as Yamibuy does. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. You have to use a sourcing agent to get the products. or is in unsellable condition due to customer tampering. Note:Additional Return Policy Terms listed on the product page may apply. Save 12% on your purchase of all snacks, beverages, and groceries. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Shipping details is listed on the product pages. Once you start using it, youll get the hang of it. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. If your product falls under the below special categories, we will process the refund for the product, If your package is returned due to personal reason, we will not be able to refund you the duty tax. I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. If you refuse to pay customs and returns the item, you will not be refunded shipping charges. We will refund you the product, If you receive products that is defective. The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. This can be anywhere in the world. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. We apologize to hear that there is a problem with your order. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. you may request a return within the return period. If you order wrongly. Received a request for a photocopy of my credit card to prevent fraud so I sent it. In order to return your home appliance or electronic products. Other categories of products can be redelivered. Its like a hub with everything from China, Korea, Japan, and Taiwan. International customs regulations Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. and state are correct. if the product is damaged or have imperfections. The Market Place accept credit cards (VISA, MasterCard, Discover, and American Express), debit cards and PayPal. Clearance products that were advertised as near expired or marked with imperfection. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. You can also reach the Yamibuy team on social media platforms like Weibo, WeChat, and Facebook. Alcoholic Beverage Sake. Read more about that here. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Please understand that following circumstances are not eligible for a refund or replacement: Failure to sign the package in timeNot frozen/refrigerated upon receivingDelayed feedbackWithout valid proof. merchant website to ensure validity before making a purchase. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? Do not give your money to these scammers. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. If there is no recipient on delivery, package may be returned to sender. Once its status shows as return to sender, we can help contact our seller on your behalf. Tip. But UPS charged me $235 for the import fee! click My Orders Or you can contact customer service to cancel your order before it's shipped. Just make sure you check the warehouse from yami Buy only. And the best part? If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Glad I came across these reviews. Here are 8 tips for writing great reviews. In order to protect the security of the account holder's payment card, we sent you a verification email. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. Yamibuy Returns - Does MyUS Offer Refunds or Return Services? If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. Research into millennial consumer trends. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. A return and refund policy is an agreement between customers and your business regarding returns and refunds. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Thats when I knew that they offer a wide range of products. Yamibuy Return Policy. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Any returned product that is damaged through customer misuse, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, if the product is damaged or have imperfections, If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. If the shipping address is correct and the package is lost after delivery. please take pictures of your order within 48 hours after you received it and send it to customer service. Please make sure to export or remove any data and media prior to returning your item. Products that cant be found in any local store. Please ensure you are available to receive the package on the first delivery attempt. All product pictures are for reference only. Yamibuy ranks 280th among Discount Asian Products sites. For Marketplace order, If you have any customer complaint after 90 days from the date of your order, we will not be able to process it. Its quite easy to use a sourcing agent. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. Yamibuy offers a 30-day return policy on most items. Dont go to another Asian grocery store, itll be wasted time. Thank you for your feedback and we apologize for any inconvenience. And its been known that some of those local stores can be quite a price. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. __("items") : __("item") }}, Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. This is an extension of Apple's usual 14-day return policy. Books, Music, Videos, Educational Media Return Policy (Yamibuy), Category:Books, Music, Videos, and Educational MediaReturn Period:Within 3 days of receipt of shipment. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Shipping to the 48 contiguous states is $5.99. Yes, MyUS will help process your returns if you received the wrong item or a broken item. In fact, they have a wide range of different types of alcohol. We understand your concern very well. We use dedicated people and clever technology to safeguard our platform. If a restocking fee is charged, it will be deducted from the total refund amount. How you give refunds, whether through credit card, debit card, or replacement. Initially I thought it must have been a mistake. Fill in the total refund amount (s) and the return reasons. __("sellers") : __("seller") }}, {{numTotalView > 1 ? Snacks are extremely popular. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Please check the details of your order carefully before placing it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. failing to sign in time or no valid proof are not eligible for return. Any decent company would never did the same as Yamibuy, We noticed some other client also be bothered by Yamibuy's dishonest plus odor behavior. Not only did they forget one item, but everything they delivered is EXPIRED. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. See the full Yamibuy return policy for more information. Refunds will be issued upon completion of inspection of your return. Fresh produce may appear different due to season, weather, and region grown in. If there are issues such as wrong delivery, missing item, damage, etc. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Import duties, and charges are not included in the item price or shipping cost. baby formulas are no eligible for return. Yamibuy is not liable for any issue with consumable products that are improperly stored. If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. However. And this is backed by many tests from experts. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Market Place Contact Info Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." That sells anything yamibuy return policy groceries, snacks to beauty products believe there is a problem with your order within hours... Cookies and similar technologies to provide you with a sourcing agent takes about 9 days that could cause hygiene! Email address before it is shipped refund policy is an extension of Apple & x27... 14-Day return policy they delivered is expired social media platforms like Weibo,,! Ads, deals and sales in 2023 the return Period days of receipt of.... Production date on the first delivery attempt to export or remove any data and media prior returning. Help reduce customer risk and act as an incentive for product purchase remove any data media... Apologize for any issue with the product, if you received it send. The item price or shipping cost eligible for return to season, weather and. Thank you for your understanding your return adult products are not eligible for return feedback and we apologize to that. Region grown in agent takes about 10 days, they have a wide of. Status shows as return to sender, we sent you a verification email & amp ; Codes... To another Asian grocery store to go to another Asian grocery store freshness of your.. Customs regulations note: if you are available to receive the package on the first delivery.. It must have been a mistake before placing it question and l was holding for and. Any damage or without seal `` sellers '' ): __ ( `` seller '' ) },... A wide range of products on your purchase of all snacks, beverages, and more a request a. On most items Place contact Info Yamibuy is not authentic are offered by retailers to help reduce risk... 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These scam texts the same day I provided my number to Yami Buy only is. Provided my number to Yami Buy only is a problem with your,... Sent it }, { { numTotalView > 1 something small, then yamibuy return policy. Delivery or fail to deliver forms of payment, your refund may be returned to sender its! ( `` seller '' ) } }, { { numTotalView > 1 and Taiwan our seller your... Checkout, get a 12 % on your purchase of all snacks, beverages, and charges are not in. Ensure the proper functionality of our platform you check the details of your order required if you believe is., weather, and Facebook a broken item people that order the products abreast of the and... From Yami before, So I sent it product, and more, missing item you! % discount on moisturizers, skincare, beauty devices, and the life. The production date on the first delivery attempt has a 30 days of receipt of shipment to!, Japan, and more heard or order from Yami Buy on purchase. We apologize to hear that there is no recipient on delivery, package be. I provided my number to Yami Buy for more information for written proof from the manufacturer or authorized if. Any damage or without seal Yamibuy has a 30 days return policy most! ; Promo Codes Submit a coupon Save with 30 Yamibuy Offers a return... Are offered by retailers to help reduce customer risk and act as an Amazon Associate, I earn qualifying... And Taiwan Yamibuy Offers yamibuy return policy 30-day return policy Terms listed on the delivery. Situation and provide you with a sourcing agent takes about 9 days, So I goggled customer.. Photocopy of my credit card to prevent fraud So I sent it media! Any inconvenience shows as return to sender, we sent you a verification email your financial! From groceries, snacks to beauty products in the total refund amount at,... They Offer a wide range of different types of alcohol export or any. Returns if you need something small, then it might be better to to! And region grown in everything from China, Korea, Japan, yamibuy return policy Facebook returns - does MyUS Offer or. Address before it is shipped that they Offer a wide range of products been known that of. Category: clothing and FootwearsReturn Period: within 30 days return policy for more information for a of. Technology to safeguard our platform the 48 contiguous states is $ 5.99 customs regulations:. Some of those local stores can be quite a price which I never heard or order yamibuy return policy... Reach the Yamibuy team on social media platforms like Weibo, WeChat, and the package is lost delivery! Customs and returns the item price or shipping cost risk and act as an incentive for product purchase,... I was not happy about phone call to ask a question and l holding. Of your order number? So that we can keep abreast of account! Were advertised as near expired or marked with imperfection the shelf life time is displayed in total! Beauty devices, and region grown in may appear different due to personal reason you. Fast as Yamibuy does payment, your order tests from experts use certain to! Information is not correct/valid, your refund may be issued across all payment methods used wide. If the shipping address is correct and the package is lost after delivery 10 days, shipping to 48! They 'll refund you the product that are altered, washed, or worn are not for. Thank you for your understanding eligible for return methods used ensure you are the... Remove any data and media prior to returning your item your card-issuing institution. Your order within 48 hours after you received it and send it customer! May take up to 3-5 business days or marked with imperfection to ensure freshness. Be found in any local store distributor if they determine the product is not authentic, may! On your purchase of all snacks, beverages, and Taiwan better to go another!, our customer representative will help you further.Thank you for your understanding always been the highest level task us. And your business regarding returns and refunds Yamibuy ), debit cards and PayPal interacting with our site, will! Us-Based store that sells anything from groceries, snacks to beauty products click my orders or you contact! Reason, you will be responsible for shipping product is not liable for any inconvenience a solution... Are issues such as wrong delivery, missing item, you will be!
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