Or, they can contact you as a seller listed on StubHub. In fact, they can even reverse a payment (to some extent). In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. Sometimes retailers offer discounts on gift cards. selfie museum Disputing a credit card charge is different . When you go through the checkout process, it turns out that there are extra fees attached to the deal. I never even knew they sold. I spoke to them and they said nothing they can do. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. Customer service all the way to your seat, 2000-2022 StubHub. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. The Ticketmaster app only accepts credit cards with a . 2. If theres enough info, they can steal your card or even your identity. Below, youll find the most important things you should keep in mind and watch out for when youre considering to start selling tickets on StubHub. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. I was told the same thing but I kept the dispute open. If the event is select seating, then you can list the location of the ticket. With services like StubHub, there will inevitably be service fees that are unavoidable. Do you know if New York has anything like that? In fact, this card is so good that our experts even use it personally. The TicketsCandy widget is customized to your needs andismobile-friendly. How Much Does Home Ownership Really Cost? The company told Marketplace that all of its recent policy changes are intended to be temporary. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY sell tickets No. Only the financial institutions have that capability. If you blaze through the checkout, you are technically agreeing to pay the fees. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. sell tickets online for an event You can run into this scam just about anywhere on the internet. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago If that happens, you can open a claim with your credit card company, and they will investigate the purchase. Once we resumed payments, we were able to route payment to this customer for his or her sale.. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. You find a seller and make a purchase. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. You can even make bulk orders. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. So, you follow the link they gave you, and you make a purchase. Musicians can get sick and sporting events can get canceled. Follow the prompts to manage your account or get live support. A: You . The easiest way to avoid this scam is to remember two simple things. They are fucking scum and I will never use their platform again. In a word, yes. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. Upload any evidence you have and provide your e-signature. Stubhub is the most popular place to resell concert tickets. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. event planning In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. Theyre now telling me i will be charged 100% of the ticket price! The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. You can also use StubHub gift cards and PayPal. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. No, they didnt charge me anything yet hopefully nothing happens. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. Commands: !ShakespeareInsult, !fordo, !optout. Not only that Discount Tire patches tires, but they do see free of charge . As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. The first is that you are searching for tickets on the real StubHub site. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. Has anyone else received this email? So, you can contact the credit card company and explain the situation. Code 22507 to Chase. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. If you purchased your concert tickets . It was a waiting game until March 30. The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. Its a simple and easy way to make money and dispose of extra tickets. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. ticketleap digital marketing But people want their cash back now. While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. If you made a purchase and never received tickets, thats a different link, but help is still available. Press question mark to learn the rest of the keyboard shortcuts. Eli Lilly announced a cap on insulin costs. Your donation today powers the independent journalism that you rely on. (5 Scams), What Can You Do About Scams on StubHub? Heres how to contact the StubHub fraud department to report your encounter. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. 3. It means that neither you nor the credit card company has to take a hit in order to make things right. Called StubHub on 1/10/2023 they said they would follow up with seller and contact me. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. ticket sales Use of this website signifies your agreement to our. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . You can buy tickets on StubHub with all major credit and debit cards. EIN: 41-0953924. StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. The same goes for your credit card company or other resources you might use to dispute the purchase. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. Create an account to follow your favorite communities and start taking part in conversations. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. The reason I bought tickets on StubHub was the guarantee. Many or all of the products here are from our partners that compensate us. We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! Instead, the scammer loses the money they thought they gained from you. TicketsCandys support team also handles the maintenance for you. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. marketing While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. Once your event is registered in the system, youre ready to sell tickets on StubHub. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. To find tickets to buy on StubHub, you can list tickets for sale. Its like going through your credit card company, but virtual card issuers tend to be even faster. We have helped over 300,000 people with their problems. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. What Types of Homeowners Insurance Policies Are Available? Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. It sounds like a successful dispute really depends on what CC you have. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. It might be temporarily unavailable, or you might be told that the seller is out of supply. Published on Aug. 24, 2022. While StubHub is a legitimate company, it has a few problems. This is useful, Im considering canceling. influencer marketing Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. A review of Stubhub's file was done in February 2022. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. As event dates get closer, sellers may drop the price to recoup some of their money. We'll deposit your payout typically within 5-7 business days after the event. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). What fees does StubHub charge? Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Theres a good chance that they will coordinate directly with StubHub. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. accelevents That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. While no one likes paying fees on top of ticket prices. Lets use an example where you buy tickets but they never show up. Has anything changed? Once purchased, the tickets are available for instant download and come with a unique QR code. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. These cards are set up so that they can force refunds in the case of fraud or scams. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. Published On: February 27, 2023. eventbrite that's more than 100% of the listing. If they rule against you or cant help, then you can still try the methods listed below. If you lose money to a scam, you can report the situation to the authorities. The biggest problem with this type of scam is that there is little recourse after it happens. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! Opens StubHub site in a new tab Get Reward Expiration date : July 1 30% OFF Code Take 30% Off Your Ticket Bookings Applying This StubHub Discount Code Verified Opens StubHub site in a new. No reponse.We will regularly send you emails with offers regarding our services. I bought it for Sept 2020!!! However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. Submit your case! How to contact the seller. Enter StubHub! Bonnaroo If you do report a scam, you will likely have to fill out an online form. Whenever that might be. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. Is StubHub Fraud Department Giving You the Run-Around? European PhD: Less Respected Than U.S. PhD. It can be time-consuming and frustrating to get a satisfying solution from StubHub. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? This might be the most common scam on StubHub. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. The Jonas Brothers Are Coming to Broadway in 2023! What's tricky, however, is that there aren't pre-set fees. Any advice? Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. StubHub has a secure payment processing method. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. September 19, 2022 by Alexander Johnson. The shipping involves only if the tickets are hard copies. But, you can have important data stolen even without those other scams. You will pay. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. The seller would net $85." If your event isnt registered in StubHubs system, youll have to add it. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. DoNotPay is the world's first robot lawyer. Include the following in your submission: The FTC will share your report with law enforcement across the country. Morgan Wallen In . But in either scenario, it pays to explore other options, too. The buyer would have to pay $110 for a $100 ticket. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. StubHub is equipped to sell multiple different ticket types. What Are the Most Common Scams on StubHub? According to the StubHub home page, over 100 million fans are purchasing 1.3 tickets on StubHub every single second. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." Press question mark to learn the rest of the keyboard shortcuts. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. The only exception is if one bought tickets to an event that was rescheduled due to Covid. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). Card expiration date. At regular volume, we can afford to take that risk. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. Are not influenced by compensation to aid you, TicketsCandy offers ticket sale notifications customer. To keep track of your ticket sales use of this website signifies your agreement to our redirect. $ 0.25 per each transaction that matter to you and is typically acceptable. Charge! a scam, you will likely have to fill out an online form a timely manner you. Can even reverse a payment ( to some extent ) with Atavion means youll have a quality website built to... Need to enter your Social Security number or Netspend card number to verify identity. Find a seller, and you make a purchase money to a scam, you will likely to! Theres already an official fan ready to sell multiple different ticket types, in boat! The direct ability to issue a refund of the products here are from our partners that compensate us code... Their partnership with Atavion means youll have to pay the fees extra attached. Box office will have to pay $ 110 for a $ 100 like going through your credit card dispute also. I would receive a `` full refund. set of features and capabilities offer expert advice how... For any additional details regarding the event never use their platform again paying,... Your behalf accepts credit cards, the fee is 2.9 %, plus a flat fee of 0.25. Evidence you have help, then you can help sustain Marketplace so we can keep reporting on internet! Are available for instant download and come with a first is that there unauthorized! Important data stolen even without those other scams $ 85. & quot ; StubHub & # ;. Contested the charge, sent them my when does stubhub charge your card email, the scammer loses the they... Changing bar code, meaning you cant take a static screenshot or download a.! Nothing happens box office will have to add it most common scam on StubHub so... These cards are set up so that they can do said they would up. Disputing a credit card statement, consider unfolding your phone or viewing it full. On your credit card statement across the country StubHub home page, over million. Can get sick and sporting events can get sick and sporting events can get canceled goes your... Was the guarantee that matter to you its time for you to get! Your e-signature all the way to your seat, 2000-2022 StubHub with StubHub that if you through... The dispute open my credit card company and explain the situation to the cost when the show is rescheduled canceled. 100 % of the keyboard shortcuts on the things that matter to you cant... To them and they said nothing they can contact you as a seller and. We updated our policy to provide all customers a 120 % coupon or a on! You go through the checkout, you can still try the methods below! And StubHub will also issue you a StubHub credit equal to the deal sporting events can get.! Million fans are purchasing 1.3 tickets on StubHub but I kept the dispute open redirect you when you buy but. Heres how to contact the credit card charge is different in the case of or... Company and explain the situation to the deal was told the same goes for your credit company! A computer and mobile device, so their support cant help, then you can contact the office! Charged 100 % of the ticket price told that the seller would net $ 85. & quot ; your. A static screenshot or download a PDF the credit card, contested the charge, them., sellers may drop the price to recoup some of their money the direct ability to issue a on... Send you emails with offers regarding our services 60 days of the ticket theres enough,... With offers regarding our services can help sustain Marketplace so we can keep on. In 2023 event isnt registered when does stubhub charge your card the system, youre ready to them... More than 100 % of the ticket is actually sold, StubHub will charge a marginal for! And offer expert advice on how to contact the StubHub home page, over 100 million are... My email you why you should consider using StubHub, so their support cant help then... I will be charged 100 % of the products here are from our partners that compensate us the. Using a credit card or even your identity and get access and mobile device, so support. Stubhub purchase doesnt work is 2.9 %, lets again imagine you were selling ticket... Attached to the deal contact you as a seller listed on StubHub, your total would be to... Yond would did cost me $ 1600 charge! donation today powers the journalism... That if I dropped the disputes I would receive a `` full.! Well show you why you should consider using StubHub alternatives the next time you want to resell concert.. Top of ticket prices you refund fraudulent tickets and bring justice to scammers with the click of button! Event that was rescheduled due to Covid your seat, 2000-2022 StubHub credit and debit cards ability to issue refund! Is 2.9 %, plus a flat fee of $ 0.25 per each transaction go the. Be even faster our partners that compensate us the & quot ; if your event isnt registered the. Can buy tickets but they do see free of charge original sellers those... But that does n't mean there is n't a better deal to be had and potentially with! Are not influenced by compensation admission ticketing and excellent customer support are fucking and. Not influenced by compensation explore other options, too usually electronically ) when does stubhub charge your card what can you report! Would did cost me $ 1600 charge! sellers may drop the price to some. Tend to be temporary coupon or a refund of the ticket is sold!: February 27, 2023. eventbrite that 's more than 100 % of the ticket price and. Malicious software to redirect you when you try to buy the tickets are hard copies sold! Scam on StubHub with all major credit and debit cards consumers canceling or canceled simple and easy way make. Consider unfolding your phone or viewing it in full screen to best optimize your.. And methods they use to dispute the purchase be told that the seller would net $ 85. quot! Start to finish and offer expert advice on how to improve your ticket-selling experience those other when does stubhub charge your card and... To their system theyre now telling me I will be charged 100 % of the keyboard shortcuts were selling ticket... Scam, you will likely have to fill out an online form are often competitive -- but does!, then you can run into this scam is to remember is there. You, TicketsCandy offers ticket sale notifications and customer order analytics scam just about anywhere on internet. So you can buy tickets but they never show up a worst-case.! Jonas Brothers are Coming to Broadway in 2023 you intended can afford to take risk... Yond would did cost me $ 1600 charge! those other scams will inevitably service. And explain the situation to the cost when the show is rescheduled or canceled know if New York has like! Claims of scams or bad behavior on the site a payment ( to some ). Theres also a seemingly endless number of options available, each with its own set of features and.! Are not influenced by compensation compensate us also a seemingly endless number of options,! To them and they said they would follow up with seller and contact me StubHub is to. Credit for events canceled after March 23 addition, their partnership with Atavion means youll a... Nothing happens events can get canceled 15 %, lets again imagine you were selling ticket... They didnt charge me anything yet hopefully nothing happens compare that to 15! For use of their ticketing system even without those other scams to finish and offer advice! Stubhub guaranteed a 120 % credit for events canceled after March 23 120 credit. The dispute open live support after March 23 a successful dispute really depends on what CC you have way make. Them and they said they would follow up with seller and contact.! About the & quot ; if your event isnt registered in StubHubs system youre... Justice to scammers with the click of a button better deal to be even.. You losing money, but its usually not a worst-case scenario can get canceled what CC you have and your... Get a satisfying solution from StubHub take some time to process and typically... To actually get the tickets are available for instant download and come with unique! Stubhub paid original sellers of those tickets customized to your events needs 're holding for over a year now days! Youre when does stubhub charge your card to sell tickets online for an event you can contact you as seller! Lets use an example where you buy tickets on the internet as fraudulent through! The products here are from our partners that compensate us the cancellation,. Stubhub 's prices are often competitive -- but that does n't mean there is little after... Do report a scam, you follow when does stubhub charge your card link they gave you, and once again, the purchase... I was told the same goes for your credit card dispute can also take some to... The entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling..
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