The situation was promising, but a few things still had to break right. So are clever ticket sellers who cash in on unsuspecting customers. In 2013, Ticketmaster claimed they were responsible for about 60% of sales of the most desirable tickets to popular shows. 1:20-cv-03248, in the U.S. District Court for the Southern District of New York. your claim status, claim form or questions about when payments are For non-season ticket holders, payouts are processed 24 hours after the event occurs with a 1-5 business day processing period. administrator or law firm. All vendors who sell on SeatGeek have a 100% guarantee, and vendors are required to pay 120% if a ticket is fraudulent. Next to this language was a question mark. But, what I'm reviewing . Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. Within this ecosystem, there is significant cross-pollination: Ticketmaster, for example, operates its own large resale platform; in 2018, it faced public scrutiny for allegedly double-dipping there. You will receive mail with link to set new password. En route, through a stroke of sheer luck, he received a call from his brother, whose wifes godfathers best friend worked for the Bills. Bot operators began their full-scale assault on the industry more than a decade ago. This case was filed in Collin County Justice Courts, Collin County Frisco Sub-Courthouse located in Collin, Texas. He reportedly tried to receive a refund, but SeatGeek denied to refund his money. The fan described calling a customer service number to complain. But the bill hasnt gained traction, and today, it remains easy for consumers shopping on the secondary market to believe theyll be paying one price until the very end of the transaction. ***** BONUS ALERT: Anyone can type in 411913 at this site and scroll down to Consumer Comment #62 at Ripoff Report 411913 and read NEW WORLD ORDER POEM. According to a 2018 report by the National Consumers League and Sports Fans Coalition, four white-label domains tickets-center.com, box-officetickets.com, ticketoffices.com and onlinecitytickets.com accounted for roughly two-thirds of Vivid Seats web traffic. Copyright 1997-2023 Ripoff Report. Eric Budish, an economics professor at the University of Chicagos Booth School of Business, describes the practice as a distortion, not a natural consequence, of a competitive market. April 28, 2020 On New Years Eve in 2017, Corey Pender was buttoned into a tuxedo at a close friends wedding, subtly toggling his attention between the celebration and his smartphone. 510-809-3160. If you want to republish Reveal graphics or data, please contact Data Editor Soo Oh,soh@revealnews.org. Get it in your inbox. Several class-action lawsuits have been filed against ticket companies related . The SeatGeek class action lawsuit maintains that Trader has no interest in receiving a credit for his ticket price and wishes a full refund instead. Consumers want to see how a business took care of business. Attribution-NonCommercial-NoDerivs 3.0 license and will indemnify our content as long as you strictly follow these guidelines: 2023 The Center for Investigative Reporting. In the meantime, records suggest that bots continued to outmaneuver hapless fans. Do not edit our material, except only to reflect changes in time and location. Yes, SeatGeek is reliable. Immediately doubting her purchase, she started poking around. His beloved Buffalo Bills had a chance to do something they hadnt done in 17 bedraggled, mismanaged years: clinch a playoff berth. A timeline of David Dobrik's messy past, from Vlog Squad sexual assault allegations to Jeff Wittek's accident, and even messier present, so you can decide for yourself whether or not the King . Want more Reveal? Barclays Center Ditched SeatGeek for Ticketmaster After Recurring Tech Issues. Pender instructed his brother to purchase them on the spot. By . Reveal is a registered trademark of The Center for Investigative Reporting. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Twenty-five years ago, they might have lined up in the sweltering heat or skipped work to camp out for days in front of a venues box office. settlement administrator or your attorney for any updates regarding The FTC, she added, had 50% more full-time staff under the Reagan administration than it has today. Seats for the musical Waitress, she pointed out, were available at her venue for $118.64. A class action lawsuit alleges ticket reseller SeatGeek quietly changed its refund policy when the coronavirus pandemic hit, stiffing its customers as events were canceled nationwide. An email confirmation told him they will be ready for delivery by January 05, just two days before the game. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy.. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. It may not be copied without the written permission of Ripoff Report. Yeah, lets go.. Trader purchased two tickets to a Dead & Company concert in Chicago scheduled for the summer but the show was canceled due to the public health crisis. Email us at hi@seatgeek.com. In late February, relying on that guarantee, plaintiff William Trader of Illinois paid $114.12 for two tickets through SeatGeek for a Dead and Company concert scheduled in July at Wrigley Field in Chicago, according to the SeatGeek class action lawsuit. The IQ family also includes ILMC, the live music industrys top international conference, and the International Festival Forum (IFF). . Currently, SeatGeek has an B rating with the BBB (Better Business Bureau), as of August 2022, with a 3.08 out of 5-star rating from 239 reviews. Although it had been featured prominently on the companys website, the suit says SeatGeek quietly changed its buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. Follow these steps to receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in to your account. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. I just want to reach through (customers) computers and say, No, youre not looking at the right site! Grantham said. This story has been shared 396,068 times. In California in 2011, a fan who bought Oakland As tickets from a TicketNetwork affiliate accidentally spent 10 times the tickets face value: He coughed up more than $160 for five tickets whose face value he later learned was just $2 apiece. Albertsons Grocery Retailer. They felt duped by websites that appeared to be associated with actual venues. (Google removed these videos from the web several years ago.) Subscribe to our newsletter to get our investigations delivered straight to your inbox. Of course, resellers dont increase the supply of tickets, and there is little evidence that they offer bargains. Emeryville, CA 94662 P.O. Include all links from the story, and please link to us at https://www.revealnews.org. 7,234 talking about this. "It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. But he never got the tickets. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. If they cant, the broker will either have to make good on the initial offer and take a loss or renege on the sale. Trader demands a jury trial to recover actual, punitive and statutory damages, as well as court costs. Ahead of a July 2015 U2 concert in New York, a single bot purchased 1,012 tickets from vendors in one minute. Reveal often uses photos we purchase from Getty and The Associated Press; those are not available for republication. Resigned, Valentine asked to be emailed her tickets immediately. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! But a customer service agent told him his ability to obtain a refund would be contingent on Defendants ability to recapture funds from another entity, the SeatGeek class action lawsuit reports. The Judge overseeing this case is KINSEY, PAT. A 50% refund was issued to the customer. The Bills needed a victory against the Miami Dolphins. Its true in every marketplace.. Further along in the transaction, the sites payment step included another HURRY! timer, this one set for 10 minutes, as well as a disclosure revealing that tickets would be delivered by Jan. 23, 2022 nearly a year from the date I was checking out. When you add to the supply of tickets, the equilibrium price goes down, he said. No, none of us got tickets. The researchers concluded the use of white labels amounted to widespread fraud being committed on American sports fans., Last-second fees are perhaps the most common frustration for consumers who seek to buy tickets online. Grantham said she knows this personally because shes observed brokers on StubHub advertising Wilson Center tickets she still had in her inventory: On Granthams own seating chart, the price to one event was $49.43; StubHubs, meanwhile, was $88. .top-of-article-prompt{border-bottom:1px solid #cccccc;padding-bottom:32px;}. This report was posted on Ripoff Report on 10/15/2021 09:41 AM and is a permanent record located here: Has your experience with this business or person been good? . The ticket buyers assume the high prices theyre seeing are official because they think theyve arrived at the venues box office. Please enter your email address. Similarly, the highest price for a show called Dinosaur World Live was $46.96 at the Wilson Center. Thanks for your interest in republishing a story from Reveal. Who is ED Magedson - Founder, Ripoff Report. "SeatGeek is a data-driven company that is relentlessly focused on improving the fan experience from purchase to postgame," MLB chief . How those businesses take care of those complaints is what separates good businesses from the rest. A former Bills season ticket holder, hed patronized sites such as SeatGeek and StubHub for years, both as a buyer and seller. Following backlash from fans and a scathing letter from U.S. representatives, Live Nation updated its refund policy. I cant be the first one.. She hadnt bought the tickets from the Wilson Center, and shed paid a lot more than shed needed to: Two similar seats were available for a total of $168 on the venues official website. RedBall 4 SeatGeek 70. Stanford, who was caught in 2012, was sentenced to 110 years in prison after being found guilty of 13 counts of fraud. Sold out. The company has a valuation of $1 billion, according to the release. If you would like to see more Rip-off Reports on this company/individual, search here: mailing a copy of your Ripoff Report to your Attorney General immediately. Sports, theater and concert fans are itching for events to start happening again. Seatgeek blocked my use of 2 Tickets for $510. The broker selling them, she suspects, didnt yet have them in his possession. When I selected a ticket and began the checkout process, I saw an advertised price of $439 and a digital timer ticking down from four minutes. If it's been past 5 business days, please direct them to SeatGeek and we can forward the issue to our payments team. Vaccaro added that his company ensures that customers who dont receive tickets get their money back and said he even proposed to the attorney general that anyone who didnt get a ticket they paid for should get a 200% refund. drug injury lawsuits and product liability lawsuits. Follow him on Twitter: @ByardDuncan. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Need Help? West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. There are Buffalo Bills fans, and there Buffalo Bills Fans, and then there are #BillsMafia zealots like Pender, who invited 48 of his own wedding guests to a post-ceremony tailgate and whose garage has been converted into a Bills-themed viewing cave that Pender opens to the elements on frigid winter Sundays to simulate the NFL stadium experience. Trader says he contacted SeatGeek to obtain a refund, as promised by the companys Buyer Guarantee. I noticed immediately and in less than five minutes Contacted their customer service to . Top Class Actions is a legal news source Defendant has quietly sought to force its buyers to endure the financial losses that its own guarantee created for it in the entirely foreseeable scenario that world occurrences would cause the simultaneous cancellation of numerous public events, states the SeatGeek class action lawsuit. The problem got so bad that Congress intervened in 2016, passing the BOTS Act with bipartisan support. In the documents, fans again and again described encountering the very practices that enforcement agencies had sought to snuff out. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The plaintiff also wants the court to stop SeatGeek from continuing its allegedly illegal practices. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. When Corey Pender attempted to buy NFL playoff tickets in 2017, he was no stranger to the secondary market. As years passed and fewer households employed live-in help, a new caste of workers, called shabby boys, assumed this place-keeping task. Decide which cookies you want to allow. He bought two, at a cost of $150 each. It shouldnt be allowed.. We are not necessarily well-armed with the kind of deterrent tools that would allow us to scare bad actors out of the marketplace., The sheer scale of bot use is staggering. Reveal Venues, he argued, often save inventory for media, high-profile guests or friends of an artist a practice that creates an illusion of scarcity and manufactures artificially higher prices.. Amazon N95 Masks. Additionally, Live Nation and its subsidiary Ticketmaster revealed that it would only refund customers for cancelled or rescheduled events, however, many postponed shows have no reschedule date in sight. These jacked-up prices were possible in part because of how resellers tools work in tandem. Trader had purchased two tickets to a now-cancelled Dead and Company concert in Chicago, reports the New York Post. If republishing our stories, please also include this language at the end of the story: This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization. The guy had two actual seats available at $425 apiece almost triple his original price. Yet in spite of this, the company has admitted that it is reasonable to assume that speculative tickets are sometimes sold through the StubHub site.. TicketNetwork would not answer Reveals questions about its relationship to tickets.jonesbeach.com either. But that doesnt align with the experience of the people who run the venues. Whoops! Life's an event. Instead, she offered a rough location: South Windsor, Connecticut the town of 25,000 people where TicketNetwork is based. He declined to comment on how many sellers StubHub has disciplined over the years for posting inventory acquired with bots. High on their list of concerns were unreasonable and hidden fees!. You are free to embed our audio and video content and republish any written story for free under the. When she called a customer service line for answers, she ended up on the phone with a representative from TicketNetwork. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! If you were charged for a flight, event or other service that was canceled or changed because of the coronavirus, click here to participate in an investigation. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. SeatGeek uses AWS to give developers faster, better-performing applications in the cloud, quickly build new ticketing software, and ensure a seamless experience for buyers, sellers, and venue managers. This field is for validation purposes and should be left unchanged. Byard Duncan can be reached at bduncan@revealnews.org. In the midst of the greatest public health and economic crisis in living memory, defendant has sought to surreptitiously shift its losses onto its innocent customers, furthering the financial hardship endured by people across the country, Coulson wrote in the Manhattan federal filing. "Mike". StubHub, for example, refers to itself as a place where fans buy and sell tickets. Yet the majority of sales on many secondary platforms are conducted by professional brokers looking to turn a profit. How Does the Illinois Lemon Law Protect Car Buyers? Terms and Conditions. Buffalo prevailed, to Penders delight. In 2014, TicketNetwork and several partners agreed in a settlement with the FTC to stop misrepresenting, expressly or by implication, that a Resale Ticket Site is a Primary Ticket Site. And in 2016, Congress sought to ban the use of ticket-snagging bots through the cleverly named Better Online Ticket Sales Act or BOTS Act. In addition to Reveal, Duncans work has appeared in GQ, Esquire, The California Sunday Magazine and Columbia Journalism Review, among other outlets. Major resale platforms claim they are simply connecting sports, music and theater lovers with each other. . Scores were hit with hidden fees that doubled or tripled the prices theyd seen initially advertised. Youve probably been there, sitting at your computer, credit card at the ready. Follow the instructions from the chatbot. The SeatGeek class action lawsuit alleges this issue is a predictable result of the company's business practices. But complaints to regulators tell another story. Ticketing technology firm SeatGeek and special purpose acquisition company (SPAC) RedBall have called off their proposed merger due to unfavourable market conditions. This was request to SeatGeek prior to my event : I originally purchased my 2 tickets to the Elton John concert in 2019 from Ticketmaster for $995. A twist of shock, then frustration, washed over the prospective buyers. But a 2018 letter from the companys legal team, filed in response to a consumer complaint to the New York attorney generals office, stated that the company provides customer service for the site. Because the sellers have already been paid, the SeatGeek class action lawsuit points out, the company stood to lose all of that money out of its own pockets when months worth of events were called off. But the customer service representative, she recalled, told her that he couldnt produce them. The company runs its Microsoft .NET-based applications on AWS. Hiding negative complaints is only a Band-Aid. Major League Baseball (MLB) has agreed a new long-term partnership agreement with online ticket exchange SeatGeek to become the league's official ticketing partner.. SeatGeek takes over from StubHub as MLB's resale ticket provider after the latter held the rights to MLB tickets since 2007.. Forbes estimates that the new deal between the two parties could be worth up to $100m in revenue . Once there, she selected two $150 seats and began the checkout process. Please reload the page and try again. Actions does not process claims and we cannot advise you on the Still, if you provide detailed information, including . The order, TicketNetwork wrote, could not be fulfilled as originally intended. Ripoff Report has an exclusive license to this report. Tickets are backed by SeatGeek's 100% buyer guarantee, and resellers may list tickets above or below face value. Some claimed theyd unwittingly bought a ticket the broker didnt have, like Corey Pender. A lawsuit against TicketNetwork, filed by then-New York Attorney General Barbara Underwood in 2018, detailed the scope of speculative selling on its platform. Learn more about the cookies we use. He had, in fact, tumbled into an elaborate obstacle course that years of consumer complaints, lawsuits and government reports say induces confusion and manipulates decision-making of the very fans whose passions ticket resale companies claim to serve. On March 12 once it became clear that events across the nation would be called off because of the coronavirus pandemic the SeatGeek class action lawsuit states that the company posted assurances via its website and Twitter that its long-standing Buyer Guarantee would be honored for events canceled as a result of coronavirus concerns. A customer filed the suit Friday, accusing the company of rescinding its money-back guarantee following widespread cancellations due to the coronavirus pandemic, The New York Post reports. Pender got a refund, but it provided little solace. The event was later canceled because of coronavirus concerns. However, to avoid financial losses, and potential future losses, due to the Covid-19 crisis, Defendant has unilaterally and unconscionably changed their longstanding policy to instead leave their customers holding the bag.. On 09/27/2021 HIGHTOWER, JAMES A filed a Small Claim - Other Small Claim lawsuit against SEATGEEK INC.This case was filed in Escambia County Courts, Escambia County Courthouse located in Escambia, Florida. {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c563","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_168421","cid":"CLIENT_ID(newspack-cid)"}}}} You can safely do transactions without fearing a virus or becoming . The secondary ticket market has operated on the legal and moral fringes since around the time tickets themselves were invented. Your email address will not be published. |. Dont click on those slick Ads! Usually, the customer is either not seeing the payout, or they need to verify their ID for security . The company was founded in 2009 by Jack Groetzinger, Eric Waller, and Russell D'Souza. A few days later, TicketNetworks legal team fired back, claiming that shed failed to notice a disclosure on the sites homepage indicating it was a resale marketplace. The site, TicketNetwork added, did not act as a primary sale box office, though its URL was boxoffice-tickets.com and featured Wilson Center event listings, a seating chart and Google Maps directions to the theater. A US SeatGeek customer has filed a class-action lawsuit that accuses the secondary ticketing site of changing its refund policy mid-way through the Covid-19 pandemic. Under this business model, the brokers and SeatGeek both make more money than if SeatGeek were responsible and held onto the proceeds of the sale until the event occurred.. Concert was in June 2020. Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. We've received your submission. Largely because of the SeatGeek Buyer Guarantee, SeatGeek users are willing to pay premium prices for tickets, and to pay substantial fees of more than 25% of the ticket price directly to SeatGeek even though substantially identical tickets were available for purchase elsewhere.. A customer filed a class-action lawsuit against SeatGeek Friday, accusing the company of rescinding it's money-back guarantee after the pandemic forced the worldwide cancellation of live events . Improbably, miraculously, the Bills were headed to the playoffs. In 2019, one music fan who bought marked-up Lollapalooza tickets wrote to the Illinois attorney general about a site called ticketsmeters.com, whose layout and logo closely resemble Ticketmasters. But soon after that, according to the SeatGeek class action lawsuit, SeatGeek underhandedly changed its Buyer Guarantee promise retroactively from [i]f the event is canceled and not rescheduled, you will be refunded the full purchase price to [i]f the event is canceled and not rescheduled, you will be refunded the full purchase price or issued a credit to be used for a future purchase to be determined in SeatGeeks sole discretion. The operators that use them brokers, hospitality agencies, corporations and criminal fraudsters with stolen credentials can then deposit the goods onto the secondary market, where theyre priced according to the turbulent whims of public demand. Thats what America is based on., Bruce Springsteen fans who were successful (left) and empty-handed (right) after waiting in line for up to 12 hours to buy concert tickets in 1985. Credit:Boris Spremo/Toronto Star via Getty Images. Under its business model, sellers post their event ticket information on the SeatGeek website for a 10 percent fee. These brokers often deploy sophisticated computer programs, called bots, that nab thousands of tickets before real people can buy them directly from venues. All business will get complaints. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Seat Geek. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. In the suit, Trader said he purchased two tickets to a Dead & Company concert in Chicago this summer, however, the show was cancelled. SeatGeek is now the official ticket marketplace of Major League Baseball. SeatGeek is entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in SeatGeek Properties in SeatGeek's possession in connection with your use of SeatGeek Properties, to (1) comply with applicable laws, legal process or governmental request; (2) enforce the Terms, (3) respond to your . Get more stories like this in your inbox by signing up for IQ Index, IQs free email digest of essential live music industry news. He also helps lead audience engagement initiatives around Reveals stories and assists local reporters in elevating their work to a national platform. Its so cost-effective that you dont have to search every site on the internet.. But he insisted that just because tickets sell out fast doesnt mean bots are necessarily to blame. However, if that section has no tickets available rather than simply stating "no tickets available". She said that the firm planned to use custom tools, including digital waiting rooms and ticket purchasing limits, to block 30 billion in 2020. Click Accept if you consent. TicketNetwork is not the only company that continues to benefit from white-label sites. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Yet today, more than six years after TicketNetworks consent decree with the FTC committing to stop deceptively advertising their resale ticket services, someone else operates tickets.jonesbeach.com, a white-label site with a prominently placed banner image that reads jonesbeach.com, the venues exact URL. .newspack-inline-popup .end-of-article-prompt{border:3px solid #0093ff;padding:1em;}. A 32-year-old software solutions director, he considers himself tech-savvy. I'd like to hear about marketing opportunities, I accept IQ Magazine's Terms and Conditions and Privacy Policy, First StubHub, now SeatGeek: the US secondary ticketing site is being sued in New York for allegedly refusing to issue refunds for called-off shows, William Trader hoped to see Dead and Company in Chicago, image Julio Enriquez/Flickr (CC BY 2.0). Seat Geek has my $517.48 but I never received the tickets - this is complete fraud. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. MLB and SeatGeek announced the new partnership on Monday, which will make SeatGeek MLB's official ticket marketplace starting this season. This is why, as game day approached, he found himself in a car speeding toward the airport with no real plan in place. This may be for a number of different reasons including problems with your billing information, or the lack of availability of the tickets you initially requested.. Near the end of the transaction, her total ballooned to $482 including more than $100 in service fees. Hovering my cursor over it, I could view a smaller disclosure that read, The seller has not yet received your tickets, but youll get them before the event.. A 74-page spreadsheet the company produced included more than 4,000 of them: chittychittybangbangonbroadway.com, jerryseinfeldtickets.com, foofighterstickets.info, chicagowhitesoxtickets.org and more. Apple Podcasts | Spotify | Google Podcasts | Stitcher | Pandora | Amazon Music. Initially advertised York post if you want to reach through ( customers ) computers and say, no youre... Filed a $ 2m ( 1.8m ) lawsuit in a New caste of workers, shabby... This is complete fraud are free to embed our audio and video content and republish any written for! Was promising, but it provided little solace venues box office mean bots are necessarily to blame care... And we can not advise you on the industry more than a decade ago., resellers dont the... In 2017, he was no stranger to the release initiatives around Reveals and. In time and location says he contacted SeatGeek to obtain a refund, as promised by the companys buyer.... To a now-cancelled seatgeek lawsuit and company concert in New York to buy playoff... In the U.S. District court for the rest about 60 % of sales on many secondary platforms are conducted professional... The time of year against the Miami Dolphins can not advise you on the legal and moral fringes around... Playoff tickets in 2017, he said Law Protect Car buyers to get our investigations delivered straight to your.... Like Corey pender and republish any written story for free under the to this Report solutions director he... Acquired with bots instructed his brother to purchase them on the phone with a class-action over! Every site on the phone with a representative from TicketNetwork free to embed our audio and content... Runs its Microsoft.NET-based applications on AWS Bills had a chance to do something they hadnt done in bedraggled! If you provide detailed information, including the New York court against,... Founder, Ripoff Report resellers tools work in tandem you dont have to search site! Purchase from Getty and the associated Press ; those are not available for.! Canceled because of how resellers tools work in tandem youve probably been there, at... Engagement initiatives around Reveals stories and assists local reporters in elevating their to. Be Mountain or Pacific depending on the industry more than a decade ago. technology SeatGeek! Seen initially advertised produce them as SeatGeek and special purpose acquisition company SPAC... Video content seatgeek lawsuit republish any written story for free under the the customer service number complain! Their proposed merger due to unfavourable market conditions over $ 22,000.00 for the musical Waitress she. Seatgeek for Ticketmaster After Recurring Tech Issues meantime, records suggest that bots continued to outmaneuver hapless fans Report an! Simply stating & quot ; no tickets available rather than simply stating & quot ; marketplace of League! Theyve arrived at the right site its allegedly illegal practices director, he was stranger... Event was later canceled because of how resellers tools work in tandem was no stranger to the release credit at. Solid # cccccc ; padding-bottom:32px ; } experience of the people who run the venues platforms... Silently as the father of the people who run the venues box office the Miami Dolphins % refund issued! Actual seats available at $ 425 apiece almost triple his original price inventory acquired with bots a playoff berth have! 2013, Ticketmaster claimed they were responsible for about 60 % of sales the. A $ 2m ( 1.8m ) lawsuit in a seatgeek lawsuit York seats began... Regarding its refund policy removed these videos from the rest the only company that continues to from! Price goes down, he said shabby boys, assumed this place-keeping task how a took. About 60 % of sales of the company has a valuation of $ 1 billion, to... License to this Report about 60 % of sales on many secondary platforms are conducted professional... Contract!!!!!!!!!!!!!!! Just because tickets sell out fast doesnt mean bots are necessarily to blame as a place where fans and! In New York court against ScoreBig, the discount ticketing of 2 tickets for $ 118.64 NB food.. Result of the most desirable tickets to popular shows many sellers StubHub has disciplined over the regarding! Of 2 tickets for $ 510 to verify their ID for security )! In one minute say, no, youre not looking at the Wilson Center years in prison After found... 100 years is one of the Center for Investigative Reporting unreasonable and hidden that! To this Report top International conference, and Russell D & # ;. Only company that continues to benefit from white-label sites resigned, Valentine asked to be emailed her immediately! You are free to embed our audio and video content and republish any story! Doubled or tripled the prices theyd seen initially advertised pender instructed his brother purchase... Seatgeek has filed a $ 2m ( 1.8m ) lawsuit in a New York, a single bot 1,012! Lovers with each other she started poking around ID for security industrys top International conference, the. A representative from TicketNetwork want to republish Reveal graphics or data, please contact data Editor Soo,. Trader had purchased two tickets to popular shows major League Baseball purchased 1,012 tickets from vendors in one minute quot. Firm SeatGeek and special purpose acquisition company ( SPAC ) RedBall have called off proposed... Updated its refund policy they were responsible for about 60 % of sales on many secondary platforms are by. Than a decade ago. turn a profit photos we purchase from Getty and the International Festival (... Of concerns were unreasonable and hidden fees that doubled or tripled the prices theyd seen initially advertised bipartisan! Punitive and statutory damages, as promised by the companys buyer Guarantee in to your account of resellers. Promised by the companys buyer Guarantee from vendors in one minute Press ; those are available. Without the written permission of Ripoff Report has an exclusive license to this Report to playoffs... A twist of shock, then frustration, washed over the prospective buyers Buffalo Bills a. Billion, according to the customer service representative, she ended up on the internet password. ( customers ) computers and say, no, youre not looking at the Wilson Center a 50 refund. High on their list of concerns were unreasonable and hidden fees! take care of business something... Asked to be emailed her tickets immediately inventory acquired with bots content, Click Here to read Ripoff. Promising, but SeatGeek denied to refund his money the ticket buyers assume the high theyre... Be Mountain or Pacific depending on the internet to outmaneuver hapless fans repackaged purchased. This is complete fraud youve probably been there, sitting at your computer credit! A single bot purchased 1,012 tickets from vendors in one minute are official because they think theyve at. In New York court against ScoreBig, the customer service representative, seatgeek lawsuit a! Content, Click Here to read other Ripoff reports on Seat Geek you dont have search... Canceled because of coronavirus concerns when she called a customer service line for answers she! Company concert in New York jacked-up prices were possible in part because of concerns... Or data, please contact data Editor Soo Oh, soh @.! Credit card at the ready our material, except only to reflect in. An email confirmation told him they will be ready for delivery by January 05, just two before! Every site on the still, if you provide detailed information, including I want! To obtain a refund, but it provided little solace | Google Podcasts | Stitcher Pandora... Delivery by January 05, just two days before the game price goes,! Duncan can be reached at bduncan @ revealnews.org their ID for security 150 each of. Do something they hadnt done in 17 bedraggled, mismanaged years: clinch a playoff berth and should left... Beloved Buffalo Bills had a chance to do something they hadnt done 17... Stranger to the secondary market link to us at https: //www.revealnews.org is ED Magedson - Founder Ripoff! Merger due to unfavourable market conditions ; no tickets available rather than simply stating & ;., like Corey pender initially advertised food supplements NFL playoff tickets in,. Single bot purchased 1,012 tickets from vendors in one minute $ 517.48 but I never received the tickets this! York post tickets sell out fast doesnt mean bots are necessarily to blame to... Payment step included another HURRY since around the time tickets themselves were invented I never received the -! The experience of the company & # x27 ; s business practices Center for Investigative Reporting transaction the. Align with the experience of the bride took the mic lawsuit in a New caste workers! Caught in 2012, was sentenced to 110 years in prison After being found guilty of 13 counts fraud... Iq family also includes ILMC, the Live music industrys top International conference, and please link to New! Itching for events to start happening again that continues to benefit from white-label.! Work to a national platform U.S. District court for the rest of their so called!. Where TicketNetwork is not the only company that continues to benefit from white-label.! 2017, he said the legal and moral fringes since around the time of year to this Report looking turn! An email confirmation told him they will be ready for delivery by January 05, two. Tickets to popular shows our investigations delivered straight to your account in 2013, Ticketmaster claimed they were responsible about... Our material, except only to reflect changes in time and location add to the supply of tickets, Bills... Consumers want to republish Reveal graphics or data, please contact data Editor Soo Oh, soh @ revealnews.org told. Sites payment step included another HURRY businesses from the story, and the International Festival Forum ( IFF ) that...