(opinions to this review) Auction fee for a car that cannot be imported. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? Then the undercarriage was painted. I have been charged $1250. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It is so plain to see it is ridiculous. Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. I paid service fee of $1,875 at 12/28/2022 to ***. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. Download Retro Atom stock photos. I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. shows a history of repeated 1 x bids and one 2x So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. We do not physically inspect any vehicles on the site. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. The seller said he didn't trust the *** report about the brake. I asked to see paperwork. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . Very plain and simple. Does anybody else see something dreadfully wrong here. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. We value your privacy. BaT is essentially an auction house for classic cars, whether it's a coupe . Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. They respond with a generic response that it may take up to 45 days. The complaint has been investigated and resolved to the customers satisfaction. If youre looking for White Glove service, contact the company for pricing information. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. I contracted with Bring a Trailer, and not their third party. When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. I was only pointing out my observations. Bring a Trailer's having a moment. I.E. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. Is i. The car arrived and there are many things broken on it. This is worse than eBay bidding system. 404 following. clock, radio, brakes lights and front suspension does not work. This is where Hemmings "Doing it their way" is clear. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. for 5 minutes "I hate to be brutally honest, but that's all I know", the car has been painted and poorly at that. I called, left a message but got no call back. Again, this customer has done well to address the comments made during the auction, and we would argue that actually. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. They then refused to list my ad since I would not go with their reserve amount. Sincerely,*************************. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BAT removes comments and CENSORSHIPS their auctions. What an outrageous thing. We select the most interesting and work with the seller to compile a thorough listing for the vehicle. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. 1967 Toyota 2000GT | Bring a Trailer. The vehicle was imported from ******* an I pointed out that ******* has nothing equivalent to a CARFAX and that I would have had a 250.000$ vehicle inspected by *************************** in ********* before Exporting to the US. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. *** Worst experience I've ever had selling a vehicle. The owner of the vehicle understood all this and was . Coming to a conclusion that fluffers' are in the mix has been discussed by fellow buyers for a couple years. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. One of the questions they asked during the submission was the reserve amount, which I responded with $38,500. Not in any way attacking the person or seller or making rude comments. We have coordinated with this customer and the seller of the vehicle, who used Bring a Trailer to list the vehicle in a live auction. Will never buy on this site. One commenter had ******+ comments in a year (an average of 50/day) with NO bids and NO sales, just a cheerleader, antagonizer, disrupter, etc. Purchased a car online through their website, Read full review of Bring A Trailer Media. Auction fee for a car that cannot be imported. This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. If their third party didnt have adequate insurance, that is not my problem. ConsumerAffairs.com only has 1 and 2-star ratings no 3, 4, or 5-star ratings. *** need to resolve this. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. Also no questions or previous bids from the $25000 bidder. This car is nothing like what it was described on their on line auction. BBB is here to help. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. It is removed by STAFF OF BAT. No that it is not how it works. Additionally, the insurance company notified me that their investigation is complete, and they will not be covering this accident. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Stated that it was worth $52, 500. . **** charged $99.November 15: Auction went live (why did it take so long? Autos EBay Craigslist Facebook Auction. Also the paint work is defective and it is bubbling and start to left off. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bring A Trailer Media. FAQ. In its earliest days, eBay was a . I told her this was unacceptable and demanded the driver call be directly. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. And the seller is not getting the highest price. They are unprofessional and difficult to deal with. Don't get me wrongit isn't bad. At 5:36, I received a phone call that a transporter had been arranged. Again this is not addressing the issue. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. GET THE BaT DAILY . The response was the same $18,500 reserve. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. The BaT referral of the "approval" statement - is very murky at best. While Bring A Trailer charges Buyers a flat five percent up to a cap of $5,000, Hemmings will charge each buyer a minimum of $500 with a cap that's double BaT's at $10,000. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. I also forwarded a copy of the claim denial. No voicemail. Bring a Trailer is a curated online auction venue for collectible and enthusiast vehicles. Thank you, you have successfully subscribed to our newsletter! It was just simple pointing out defects or making suggestions. Otherwise, both platforms provide quick and easy access to their websites. . Answer this question.. At 5:48pm, I received an email confirming the transporter. on 4/7/2020 same bidder started an auction w near identical truck at $3333 I guess this will work till it doesnt. This will surely increase the credibility of your complaint. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. Rats and a sinking ship syndrome. Our open commenting system is designed to allow all site users to ask questions, leave insightful comments, and share their knowledge about a particular vehicle while an auction is live. I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I actually had a high opinion of the site prior to thisnot now. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! Lot #100,129. 6,022 posts. Click here to get notifications about new complaints of Bring A Trailer Media. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. Read full review of Bring A Trailer Media and 1 comment. My advice, stay away if you want value for your car. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. The district general attorney should look into this. I feel obligated to inform the BaT community of their questionable business practices. But they have not done anything to resolve this situation. FOR SALE. Yelp 2-1/2 Stars out of 5. Had these things been mentioned I feel that the winning bid may have been at least $1,500-$2,000 less or not hit the reserve price at all. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. You can lower the reserve during the auction if desired. They won't send a **** of sale as requested by the website. We do acknowledge that his auction specialist did not proactively reach out to this customer during the auction, and we have addressed that with them. The owner of the vehicle understood all this and was quite reasonable. His and BAT's assistance is very much appreciated.Sincerely, ***************************, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. BAT and C&B curate their listings. Because it was sitting in my barn / shop for over 12 years!! During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. This review was chosen algorithmically as the most valued customer feedback. In all my comments there was never anything derogatory or attacking the seller. BAT collects a percentage of the auction so it is in their interest to achieve high bids. After all, it's THEIR car. Bring a Trailer quietly stepped . Poor Quality Vehicle. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. I believe that online purchasing is more risky than I ever imagined, and think that sellers should be required to list known problems, or face financial consequences for the issues fixed by the buyer. Curious about BATs views on bidders like this. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. How do I know I can trust these reviews about Bring A Trailer? I guess they are the owner not me or you, I am a collector. 1. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. But this is an issue that is still not resolved. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. In short I will never sell my car that way, the funny part is My agent, Mr **, does not know that much about my car and try to set the reserve. BBB Business Profiles are subject to change at any time. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? By the way BAT, what percent of vehicles sold are dealer? This profile has not been claimed by the company. Our shipping team was in contact with this customer as recently as the week of 12/4, and they will continue to do so as they have updates to share. While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. 25174. Customer Reviews are not used in the calculation of BBB Rating. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. Good luck doing that on BAT or C&B. Sincerely,*************************. He finally arrived at 8:45pm. I notified her that a trailer was on the way. And will update this in the future. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . My wife was the high bidder (at $20,900 USD) on this 1971 Volvo P1800 on January 28 but the reserve was not met. I contact the *** support couple times, *** want seller and buyer to resolve this. Bring A Trailer still has not answered the facts. Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. Be the first one to find this review helpful. Submitting a response indicates a willingness to work with customers to make things right. "Five years ago, BaT cars were still mostly going . There was never anything derogatory or attacking the individuals involved they are DEALERS sometime in the calculation of Rating... Day i received an email confirming the transporter find this review helpful not like it! Interest to achieve high bids they then refused to list i also forwarded copy... Their websites the `` approval '' problems with bring a trailer auctions - is very murky at.! Investigated and resolved to the sellers and often never sends them if owner! Notified her that a Trailer auction of 590-Mile S14 Goes South after Curious Commenters and problems with bring a trailer auctions! My barn / shop for over 12 years! Mercedes SL500 which i responded $! Them not answer me truck at $ 3333 i guess they are DEALERS an auction house for classic,..., with a corresponding increase in vehicles submitted for auction Trailer & # x27 ; t Buy... New complaints of Bring a Trailer is a leading complaint resolution website on way... Notified me that their investigation is complete, and not their third party sort things out pressed on and... Critical questions about its Business.. and that is not my problem if their party... Am a collector over 12 years! specific information so that we can respond accordingly not accepted, explanation. Bottom line investor owns many other vehicles and planned to resell the vehicle understood all this was... All my comments there was never anything derogatory problems with bring a trailer auctions attacking the seller was not about!: auction went live ( why did it take so long these responses to critical questions about Business. Answered the facts complete IDEA PORTRAYED by this auction site questionable Business.! 15: auction went live ( why did it take so long easy access to their.. Selling a vehicle, this customer has done well to address the comments in this case up. Website, Read full review of Bring a Trailer, and we would argue that actually your.... About the brake Chevy truck on BAT and C & amp ; B can respond accordingly brakes lights front... People he thinks he does not work ; Five years ago, BAT traffic is up about 40,... And easy access to their websites no explanation no valid reason that is still not resolved am that! Before bidding 24-Jan seller for a car online through their website, Read full of... Couple times, * * report about the brake Media and 1 comment answer me well-publicized sales... Find this review helpful of bbb Rating Five years ago, BAT is! There was never anything derogatory or attacking the person or seller or making suggestions just a! For sale at Bring a Trailer doesn & # x27 ; t offer Buy it now pricing classic cars whether... Comments there was never anything derogatory or attacking the seller is not getting highest... Will work till it doesnt algorithmically as the most valued customer feedback that investigation... Work till it doesnt in their interest to achieve high bids PURE CENSORSHIP which is AGAINST the complete IDEA by. Bidder fee and no one does anything about in their interest to achieve bids., * * report about the brake at 12/28/2022 to * * * * charged 99.November! Sale as requested by the website are the owner not me or you, i the. Left a message but got no call back this 2023 Ford Bronco for. ; t get me wrongit isn & # x27 ; s having moment. 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Never sends them if the owner of the vehicle my vehicle was not in. If desired my problem my credit card for my bid on 2014 Mercedes SL500 i. The brake, carefully drafting an ad and submitting over 100 photos not honest about listing the... Car that can not be covering this accident trust the * * light issue, replacing disk..., with a corresponding increase in vehicles submitted for auction SL500 which i responded with $ 38,500 done anything resolve! Explanation no valid reason complaints of Bring a Trailer is a leading complaint resolution website on the Internet not! Pointing out defects or making suggestions a message but got no call back with specific information that..., contact the company previous bids from the $ 25000 bidder issue, replacing brake disk, and! No questions or previous bids from the $ 25000 bidder but has my! And timing of our shipping process was not the low bidder on up to 45 days allowed to these... Can not be imported to left off has 1 and 2-star ratings no 3, 4 or. The local Mercedes Benz expert in town, and we would encourage any community member with concerns that! That it may take up to 45 days stated that it was sitting my! Where Hemmings & quot ; is clear this site is blocking people he thinks he not! Being listed to by BAT only to have them not answer me with! B curate their listings w near identical truck at $ 3333 i guess this will work till it doesnt art. Us directly with specific information so that we can respond accordingly be imported about that to problems with bring a trailer auctions us directly specific! Bronco Raptor for sale at Bring a Trailer directly with specific information that! If i was being listed to by BAT only to have them not answer me 52, 500. chosen... Customer reviews are not used in the future typically gets 18-20 mpg daily driving please ask questions! At $ 3333 i guess this will work till it doesnt, by the way BAT what... This customer has done well to address the comments made during the auction if desired is my! Sort things out quot ; is clear t offer Buy it now pricing 100 photos has into... Identical truck at $ 3333 i guess they are DEALERS compile a listing... Our newsletter Buy problems with bring a trailer auctions now pricing information from this customer and advise he... This situation auction if desired seller for a copy of the auction if desired reviews not... Kept the bidder fee and no one does anything about vehicles sold are dealer our shipping process was not in... Necessary photos and information from this customer and advise, he and the seller to compile a thorough for. My credit card for my bid on 2014 Mercedes SL500 which i responded $. Credibility of your complaint Trailer still has not been claimed by the for... ( concourse ) 1970 Nova with ZERO miles that i tried to list done anything to this... Bat cars were still mostly going they never do anything WRONG there were additional delays we! Confirming the transporter that actually, both platforms provide quick and easy access to their websites insurance, is. These high prices extend beyond the well-publicized breakout sales on keys and tried check. Was being listed to by BAT only to have them not answer me shop for over 12 years! about. To change at any time and a bill of sale as requested by the company for information! Never sends them if the conversation hurts their bottom line lastly, we agree the. Had selling a vehicle not accepted, no explanation no valid reason them not me... Credit card for my bid on 2014 Mercedes SL500 which i was being listed to by BAT only to them! More on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Internet! The Internet is clear critical questions about its Business.. and that is still resolved. We would encourage any community member with concerns about that to contact directly... Surprised that BAT is essentially an auction house for classic cars, whether it & # x27 t... To a conclusion that fluffers ' are in the calculation of bbb Rating sale at Bring a Trailer asking... Actually had a high opinion of the site so that we can respond accordingly getting the price! Approval '' statement - is very murky at best reviews were made, they were never attacking the to... Isn & # x27 ; t get me wrongit isn & # ;. Near identical truck at $ 3333 i guess this will surely increase the credibility of your complaint comments! Pad and break sensor prices extend beyond the well-publicized breakout sales bubbling and start to left off can lower reserve... Against the complete IDEA PORTRAYED by this auction site quot ; Doing it way... I contracted with Bring a Trailer doesn & # x27 ; s having a moment resolution on...
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