You also warrant that you own the tickets and are authorised to transfer or resell the tickets. We will also add sales or value added tax on our fees as applicable. What is the viagogo complaint handling process? viagogo charge for cancelling sale; blog Tech. 3.3 Laws and Regulations. Note that Your payment may be withheld if you violate this clause. So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. When listing seated tickets, all tickets in the same listing must be consecutive seats. 2.1 Requirements. Editor, Marcus Herbert. To be a member of this Site, You must agree to accept the terms in this Agreement. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. 5.3 Disclosure of Information. viagogo - Buy & Sell Concert, Sport & Theater Tickets You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. 6.8 All Sales are Final. 6.3 Allocation of Risk. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. Share your photos and videos with others to prove the truth of your words. 6.2 Waiver of Consequential Damages; Liability Limit. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. We often link to other websites, but we can't be responsible for their content. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. shawn mendes tickets order no [protected]. we are looking into it, had to call back again to be told still looking into it ! viagogo - Buy & Sell Concert, Sport & Theater Tickets figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. I have contacted customer service more than a dozen times without specific answers. Primary Menu. Such notice shall be deemed given one business day after the email is sent. Seriously people need to take responsibility for themselves. mrs browns boys show tickets - no tickets. Copyright 2006-2023 OzBargain ABN: 26 144 073 772. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. 2.10 Collecting Payment. And their reply was investigations will be done. Search. 3.4 Indemnity. please see in bul point the notes I have made which should evidence the disappointing communication 2.10 Collecting Payment. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. You may only use the Services if You can legally enter into and form binding contracts. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. Dear Justin, Unfortunately we have had to cancel your sale 9181945 of your Adele tickets. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. What was the unforeseen circumstance? My event is cancelled or postponed - What do I do? We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. We will not allow You to buy or sell tickets before You have registered with Us. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? Comments: 0. 23rd May 2017 - tickets are available to download montgomery school calendar meny a. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair Ring me or give me a real number to call Viagogo were not able to supply them at the last minute and offered a refund. 2.13 Seller Payment. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Can I pick up my tickets instead of having them shipped? The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. . If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. by vinay 7 months ago. To post a ticket for sale on viagogo You must first register with the Site. 7.3 Additional Policies. 2.6 Pricing Formats. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Should I actually pay for this? We are not involved in the actual transactions between Buyers and Sellers. Tickets came for 25/6/17. The Sellers and the Buyers are hereafter jointly referred to as the Members. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). Copyright (c) 2006-2023, viagogo AG. 1.1 Introduction. Rating: File your complaint. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. 2.12 Ticket Fulfillment. I need a reply asap thank u. I was charged for tickets that I did not won't when I cancelled them. We do not charge any fees for relisting tickets that you have originally purchased from us. Why can't I see my order or sale in my account? We may also first deduct any amount you owe us from any amount we owe you. online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I am incredibly irritated by the atrocious lack of support I've received from viagogo customer service over the past few days. The tickets through Viagogo cost me over 300 sterling. You consent to the exclusive personal jurisdiction and venue of Swiss courts. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. viagogo charge for cancelling sale - interiorstate.com We will also add VAT on our fees as applicable. This is so we can promote the sale of tickets and items that You list for sale. I wrote to your office requesting refund under 14 days and was ignored. https://www.youtube.com/watch?v=mGXViB2y2ys. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. Try arrived at 12.37 pm through proof of postage. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. Despite numerous unhelpful telephone calls one suggested we went to the 25/6/17 date. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. So why is it my responsibility that the buyer must go to the event having bought the tickets? 5.1 Investigations. Welcome to viagogo's online ticket exchange (the "Site"). VIAGOGO scams their customers, DO NOT USE IT. 2.9 Seller's Confirmation Obligation. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. 2.15 Claims under the viagogo Guarantee. (More than triple the price of 3 tickets). As you could not provide the tickets for your sale 9799872, we have had to cancel this. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. To list as a Seller, You must provide a valid credit or debit card. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. 2.14 Substituted Seat Locations. My order ID is [protected]. viagogo charge for cancelling sale - shopsindian.com Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. 7.5 Miscellaneous. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. Piggyback tickets may not be sold in the same listing. Including any such items constitutes a material breach of these terms and conditions. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer.
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