Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. 1)Shaft Seal. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. If it starts, cleaner starts moving around . If either one is clogged with leaves and other debris, clean them out to increase water flow. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. We put it in and it will go to the other side of the pool on its own but when it get there it just starts. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Learn more about pool care and repair. Even if you clean the filter, a test you can do is if you have a sand or DE filter, you can put the valve on recirculate and run the system. Ive been having an issue with my vacuum tangling around the bottom of the a-frame stairs in my above ground pool. And, sand and De filters can also bypass debris back to the pool from a missing or misaligned o-ring in a push pull slide valve, or spider gasket in the filter multiport valve. Not sure what to do next. I love my swisher but none around d here works on them. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Older cords can break, or if chewed by a dog . Request a Quote. I have a kreepy krauly and I am closing my pool. Good luck! Each product has been expertly engineered and crafted with pool owners in mind. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. 5. "@type": "ImageObject", . 1. Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. pump regulatory changes . How To Troubleshoot a Pool Pump Motor - Motor Overheated Product Review - Jacuzzi J-D300 Suction Side Pool Cleaner - Leslie's If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Why is Your Dolphin Pool Cleaner Not Working? - Globo Pool Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. It might be too small, or too long to bring the necessary amperage to the power supply box? I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. There isnt anything universal, but could be available (for your particular product). You also need to check that the feed hose is floating properly. The hose determines how much room the cleaner has to move in your pool. Hi Mike, the pump has to work harder to pull from the bottom of the pool, but if the pump flow and filter pressure is the same, it sounds like a suction loss, perhaps a hole in the hose or loose hose connections? Pool cleaner troubleshooting (Our DIY How to guide) - Mr Pool Man Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? Troubleshooting Guide | Pool Maintenance | Support - Hayward Pool Products You can remove the cleaner from the pool while the pump is on, we often do it to test water flow. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Any type of adjustment to make it behave. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? "address": "", Also, did you cut the hoses to fit the pool, shortening each in equal lengths? This post covers common pool cleaner troubleshooting steps to help get your cleaner back into gear! Probably not your pumps fault, but something wrong at the wall connection. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. How can I get it to cover the entire pool? Some wall connections with o-rings may need lube, to make them lock into place easily. FAQs. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Older styles also had ball bearings that went missing, or the internal spring may be faulty. The power supply should have an indicator light showing that power is being received. Strong pressure from wall or floor returns can push a cleaner away from certain areas. 10 Best Hot Tub Vacuum Cleaners - Clean Your Spa The Easy Way To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. Ensure the bag is emptied regularly. My hose keeps coming out of the dedicated suction line. if you have a chewy dog or wild animals about. We have an index rob vacumn and all hoses are leaking at fittings. "dateModified": "5/22/2012", "caption": "In The Swim Blog" If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Hi Mitch, that could be dirty filters, weighing down the cleaner, or perhaps the impeller on top is not spinning correctly. Is this normal? Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Anthony Apollo VA-52 DE Pool Filter Repairs, https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be, http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf, https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG, http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Then after about 5 or 10 minutes it just stops. My water bill recently doubled last month, so Im wondering if perhaps that has something to do with it. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. When a pool cleaner does not climb the walls, there is a problem with the cleaning pattern or cleaner speed. When cleaning swimming pools, use chlorine-compatible cleaners. Hi, likely need a few new floats. Put it back in the pool and its still doing the same thing. Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. Tons of suction, but the vacuum just isnt moving around the pool (or at all). "@type": "ImageObject", Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. Working ok, but noticed debris being recirculated back into the pool. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? POOL CLEANER INFORMATION. But the drain and skimmer dont get to do their job. If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. For flow below 5 or RPMs below 11, you will need more flow. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Any ideas? It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. I watched it and its running into the wall and staying put, refusing to reverse. If you reduce suction power to the cleaner, by closing a valve slightly or by opening the flow regulator, if you have such a device connected to the skimmer, it should reduce the behavior and not climb walls so much. How to remedy? Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. Played with the skimmer valve, thats not it. I brought it to a local dealer who put the power supply and robot unit on a tester and they both came back fine. How To Troubleshoot A Swimming Pool Vacuum My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. Offers remote services. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Check your owners manual for other tips if needed. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. It could also be a clogged pump basket or filter. Find the best Hot Tub Repair near you on Yelp - see all Hot Tub Repair open now.Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. Step 5. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? Zodiac Pool Cleaners Brochure. If, after that period, your water is still cold, try the solutions for when your hot tub won't heat up, such as resetting the heater and checking your sensors and thermostat. This is usually a problem of loose drive tracks, loose drive belts, or missing small parts that keep tension on the belts and tracks. Just because your cleaner is fast doesnt mean its efficient. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Or perhaps the hose is not completely full of water before you connect it into the skimmer. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Suction Pool Cleaner started running slowly after new (stronger, from 1 hp to 1.25 hp) pump motor was installed. I have read several comments about too much pressure. (in your case, just to be sure that none are clogged). "headline": "Automatic Pool Cleaner Troubleshooting Guide", And check the pump and pipes coming into the pump for an area that may be sucking air. Inspect the power cord very carefully, moving it through your hands to see if you moving the cord starts the cleaner again. We buy a new MX8, but it does not clean the side walls of the pool. Check also that pump basket and impeller are clear, and pool filter is clean. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. In some situations, the pump runs fine without a cleaner attached, but attaching the cleaner increases the suction pressure, which causes air leaks to appear. Now since it works and then stops working, i dont think anything is clogged or restricted. Sam, you could use a hose adapter, that should keep the hose attached. This is the most common . Pool Maintenance Troubleshooter: Common Problems Guide Pool Cleaner Troubleshooting - Poolvy Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). whew! It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Cartridge and DE filters should be trapping the debris, and not passing debris. The randomizer isnt moving. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. 3. How does a robot pool cleaner work? The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now sanitization. But you may not even need to use the regulator. It had not been working well so I did a rebuild kit and also replaced the back-up valve. DE filters can also bypass debris with a missing air bleeder screen or sock. "width": "611", Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. Remove any debris and check for damages to the skimmer and strainer baskets. May 5, 2017. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. We laugh and have a good time. Follow the robotic pool cleaner troubleshooting tips below to solve any issues. Pentair Rebel vacuum no longer working | Trouble Free Pool Hi Jody, first make sure that the kreepy is receiving enough water suction (power), see if you can increase suction (by cleaning filter or pump basket or possibly impeller, or closing other suction lines). I have an electric, Jacuzzi brand automatic that is only moving one direction? The impeller is a spinning blade that sucks water into the pump. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. How to Troubleshoot Polaris Robotic Pool Cleaners - Leslie's If the RPM is much higher, there is too much water flow/pressure going to the cleaner. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. Hi, check the track for wear, on the outer edge and on the ribs on the underside. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. It is on a booster pump and works on pressure. Thanks. "author": { Hold your cleaner just below the pool surface with pump running. Is there an adjustment on the wheels to give it a bit more clearence? Hi, good question. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. Hi Juanita, it probably holds in there fine when the suction is ON, but if the pump shuts off or the suction line valve is closed, it can come undone. $49900$624.98. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Hi, Now when I put it in, it starts fine. Free shipping for many products! If not, you'll have to purchase a new one. My floats dont appear to have water in them but it seems I need to boost the line somehow. #2. "image": { Eg. Another possibility is that not all wheels are being powered. I have a Polaris 180. If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. The wires inside the cord can short or fail, esp. I replaced the pump motor and the impeller, which was severely clogged with grass. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. I have adjusted the little key screw on the side but still no luck. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. If your suction side cleaner does not cover your entire pool, check the hose length! Spa Works Repair. I also replaced the pump basket which was cracked. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Hi Laurence, yes a real pain when they climb too much! Flat head with clip on brush. Works perfectly fine on the skimmer. Engineer-Preventative Maintenance $17/hour - social.icims.com A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. If it is loose, remove the lid and check the integrity of the O-ring that seals the lid. Hi Terry, the hose may have lost the orifice tip? Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. It is a holiday home You can also open other suction lines, like the main drain, to reduce the flow of water entering the cleaner. "name": "In The Swim", If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. Find a Dealer. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. Automatic pool cleaners are an integral part of pool maintenance. Manuals & User Guides | Jacuzzi.com | Jacuzzi This cleaner is designed to vacuum small debris. If it is missing, there may be obstructions in the cleaner. Top Pro. If it sticks on a raised main drain cover, look at the UniCover, which creates a smooth transition from floor to drain. Can I fix this? Reaction between chlorine and detergent. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Suction cleaners also need a clean pool filter to move and vacuum well. Hi, if the skimmer is empty, pour a little dish soap (just a few drops), to act like a lubricant. Adjustments to the direction of the return jets in your pool can affect cleaner coverage. Hot Tub Owner Resources, Information & Troubleshooting Hi Fred, is the o-ring missing or damaged? Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. INST 448 Jacuzzi JVX Series Pool pump V10-17. Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. Amazon.com: Jacuzzi Replacement Parts Would this be a leak in the hose and how would I check that? Optimum Pool & Spa, LLC. Centennial, Colorado. Problem #1: My pressure pool cleaner is not moving. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. Leaks can come from three different places - the shaft seal, the union, or the volute . 5 Biggest Problems with Pool Filters, and How to Fix Them. - INYOPools.com This starting the r d of last season and behaved the same first time in the water this year. Also, make sure the feed hose is floating properly, not sinking or drooping. Serving Novato and the Surrounding Area. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. This Polaris is on a separate pump. Build a Pool Electronic Chlorinator Cell Test inspiration . Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. Even so, you may need to use tools, like straight pliers or needlenose pliers. My pool is 1838. Damaged or missing wheel bearings can cause slow movement. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. I have cleaned it and checked all connections. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Hi Jason, it may be that the new pump is too powerful for the filter size, and this has raised pressure, and when you add the strain of a suction cleaner on the other side of the pump, it just gives up. }, If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . Hello I have a vacuum. Is there a separate main drain valve or second skimmer that can be throttled? Why wait around for your pool cleaner at home when you can clean your pool regardless of where you are With the convenience of iAquaLink app control for on-the-go cleaning and remote control capabilities, the Polaris EPIC 8642 iQ offers enhanced maneuverability with a tighter turn radius and greater agility to propel the cleaner up walls and over obstacles. Clean the intake hole by flipping the cleaner over and clearing out any debris. First step - check your pump strainer basket and impeller. To clean your filters, rinse with a hose and soak in filter cleaner. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. Learn More And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. Detergents from cleaning compounds getting into the water. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. . Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. I have an account where the Shark suction cleaner used to work great, now its slow and less efficient. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. Increasing the pool cleaner speed is possible on pressure cleaners by closing the bleeder valve at the wall connection. It could also be a damaged wall fitting connector, item D-29, but usually itts the UWF. Additionally, use the test meter to check that the power is reaching the motor. Ive seen pool guards for in ground pools that attach to the sides of the stairs. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. The hose keeps getting stuck in front of the skimmer. Any suggestions on a fix? The hose is not floating like it should be? No leaks or clogs. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward.
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