The seats were uncomfortable and much too cramped. Try our online self-serve tools and skip the wait. The airline selected these aircraft because they are designed using the latest technology and are among the most reliable aircraft in the world. Yes, you need to pay $30 for the seat selection. It was quiet, had plenty of room to sit and a perfectly good buffet the jerk chicken was, in fact, excellent plus fast Wi-Fi. Your comfort will be the top priority, which is why you will get the facility of blankets and soft pillows. Check In. There are 16 seats in business and 276 in economy. (Because the fare did not include lounge access, we havent factored it into our score.). Phone Numbers. Premium Economy Upgrade Worth It I tend to fly with Westjet on a regular basis and I book economy but then upgrade to premium economy if there is availability. Seasonal start and end dates apply and are indicated in the booking flow. You can also access the upgrade offer application by entering your reservation code and last name on theupgrade pageor My Trips on the WestJet app. As aPlatinumorGoldmember, youll continue to have early access to purchase an available upgrade to Premium between 48 and 24 hours prior to flight departure by calling your respective priority support number, available exclusively through the WestJet app. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. No. Ways to Upgrade WestJet Booking for Premium Service. Pack your bags with confidence and Get Travel Ready. All rights reserved. However, the exact cost can also be more at times because it also depends on your seat and the package you have chosen. We put the airfare on the Platinum Card from American Express, which earns 5x points on airfare booked with the airline or Amex Travel, so we got 2,785 Membership Rewards points, worth about $56 at our current valuations a nice return on our spending. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? By looking beyond whats expected, we arrived at the answer: WestJet Premium. To make an offer to upgrade your flight (and potentially avoid paying full price for a better seat), you'll need to have already booked your flight with WestJet. A valid credit card is required to make an upgrade offer. You will only be charged by WestJet if your offer is successful. At boarding, pillows and blankets were waiting on each premium economy seat. Also having peoples butts in your face all flight while they waiting to go to the washroom, is not pleasant for the premium seat holder. I got an email Westjet suggesting that I could do a bid upgrade. The seats feature 3-5 inches of additional legroom, 1-2 inches of additional recline, power outlets at each seat, and a blocked middle seat. You will only be charged if your offer is successful. How does making an offer for an upgrade impact Gold and Platinum WestJet Rewards members? With an upgrade to Premium, youll enjoy: With an upgrade to Business, youll enjoy: The fare conditions of your original ticket remain unchanged, including cancellation policies, flight change and same day flight change fees. The 28-seat premium economy cabin on WestJet's 787s is directly behind business and ahead of a large galley and restroom area separating it from economy. As well no inflight entertainment but I downloaded movies onto my iPad before I left so that wasnt an issue. On-demand dining and turndown service in Business is only applicable on international flights. You will only be charged if your offer is successful. Good morning, I'm First Officer Tom, the voice came on the P.A., telling us we could stretch our legs one last time. My main beefs were1) no option to choose your seat even 24 hours in advance 2) no meal served on a trans Atlantic flight and 3) $30 to check a bag. Upgrade fees paid do not count towards your qualifying spend to achieve WestJet Rewards tier status. If my flight has more than one segment, do I have to make an offer for each segment? These seats typically cost $25-$35 more than regular seats. The more you travel with us, the more WestJet dollars you can earn. How will I know if my offer has been accepted? Baggage allowance of your original ticket remain unchanged for an upgrade to Premium. You only need to ensure that you have made the booking after going through the correct information. Legal, restrictions and terms and conditions, Flight interruptions and passenger rights, More seat comfort with extra leg and elbow room, Located in an exclusive cabin on our 787 Dreamliner aircraft, Refresh with a bottle of water upon boarding, Contemporary Canadian and globally inspired menu (when available), Elevated snack and beverages including a selection of wine, beer and spirits, A welcome beverage as you arrive on board, Social area available to enjoy snacks at your leisure, Contemporary Canadian and globally inspired menu, Relax with soft blankets, pillows and a Rocky Mountain Soap amenity kit, Priority check-in, security, boarding and baggage, Contemporary Canadian inspired restaurant-style dining, Exceptional comfort in spacious pods with fully extendable privacy screens, Lie-flat seats with luxurious blankets and pillows, Dine anytime service with an exclusive selection of refined, contemporary dishes from our restaurant-style menu, served on dining ware inspired by rich Canadian landscapes, Relax with a Matt & Nat amenity kit, including nourishing skin care products. If youre flying on our 787 Dreamliner, youll enjoy the following entertainment options: For all other aircraft type, youll enjoy:5. Just half an hour after wheels up, dinner was served on trays made of a grippy plastic that helped keep things in place during a spell of mild turbulence. Cons: "The plane was changed and my "Premium" seat was downgraded. Please see our supported browsers. Once you have fulfilled this condition, you will not be charged for the upgrade you will make. I would have had plenty to watch on a flight twice as long. Ground crew in Halifax went above and beyond and pulled my suitcase so I could store an item that airport security wouldnt let pass. Platinum and Gold WestJet Rewards members have early access to purchase an upgrade to a seat in Premium or Business. Instead you must cancel your original offer and make a new offer. We bought a cheap one-way ticket from New York LaGuardia (LGA) to London Gatwick (LGW) via Toronto Pearson (YYZ) for $557.09, a very good deal for a true premium economy across the Atlantic. You may print your updated ticket itinerary and boarding pass by going to. We will send you an email confirming that we have received your request. Does my offer for an upgrade count towards my qualifying spend to achieve WestJet Rewards tier status? You should submit the highest offer price you are willing to pay. Per the guardian, British Airways' owner, IAG, has agreed to buy Spain's Air Europa for 1bn to expand routes to Latin America and the Caribbean. The browser you are using is not supported. Seats in Premium on flights operated by WestJet Encore and WestJet Link do not have extra legroom or space Seats in Premium onboard our 737 aircraft may be equipped with a middle seat blocker or featurenew2x2 seating, which is being reconfigured across the 737 fleet in 2019-2020. You will need to cancel your original offer and make a new offer on your new booking, assuming the flight you changed to is still eligible. All rights reserved. Can I make a second offer? Does my offer amount include the price of my original fare? Nice service. Canadian airline WestJet allows fliers to make an offer to upgrade their flights to a higher class of cabin, an option that many travellers may not know they're able to take advantage of. Laid out in a 2-3-2 configuration, far roomier than 3-3-3 in coach, it's a beautiful, elegant cabin, with WestJet's shades of blue, green and gray the dominant color notes, and the airline's stylized maple-leaf logo on the back bulkhead. Take away the distinctly Canadian touches, like the Tim Hortons coffee shops and the bilingual signage, and T3 at YYZ could be an airport terminal anywhere. Unlike every major airline I have flown, westjet does not hav a better price for last minute upgrades. For example - if you have upgraded from economy to the WestJet premium seats, you will undoubtedly get better legroom. How can I increase my chances of being upgraded? You'll have a USB power source. As a top tier member, you are a priority for upgrades. Look for the colour-coded seat options when booking or managing your trip. Passengers seated in Plus will get advance boarding, first access to overhead bins, and complimentary food and beverages (selections vary). This prevents you from losing the upgrade due to credit card processing failure. How can I talk to someone at Emirates customer service? Our crew is awesome people, and we look forward to having you with us again real soon.. Not a good look. 1 Priority check-in, priority airport screening and lounge access are only available at applicable airports. You can modify your offer if it has not been accepted, by clicking on the link in your confirmation email up until 75 hours prior to departure, or by visiting theupgrade page. Learn about family seating. According to WestJet, when you upgrade to premium economy, you'll get things like priority check-in and boarding, extra leg and elbow room in your seat, "restaurant-style dining" on flights that are more than one-hour in length, and exclusive beverages and snacks. Enrollment required. I want to spend money on a local company but you make it hard to justify the awful planes. Tried to upgrade to premium economy at checkin. Flight WS3 was operated that day by a 787 with the registration C-GURP, identifying it as the second delivered to the airline. Can I get a refund if I changed my mind and dont want the upgrade anymore? Basic fares are not eligible to purchase an upgrade. If they are eligible, they can follow the simple step-by-step process to make an offer. Also a nice throwback, but to the early 2010s: finding "Angry Birds World Tour" in the games section, a pleasure to play on the crisp, sensitive touchscreen. If it has not been accepted, you will be notified via email. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If you choose to change your flight you will not be refunded or credited for your successful upgrade offer. Online Check-In: which we recommend, is available 24 hours prior to departure with free seat reservations, however, this is . The flight was mostly full, and in the WestJet Plus cabin 10 of the 12 seats were taken. Little bits of courtesy like that were sprinkled throughout the service. If redeeming points to fly WestJet, your options are limited to WestJet's own WestJet Rewards or to Delta's SkyMiles. It was an example of what dinner and breakfast should be on a six-hour eastbound flight across the Atlantic: uncomplicated good food served fast, but not in a rushed manner and maximizing time to sleep. A welcome beverage as you arrive on board, Social area available to enjoy snacks at your leisure. 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